Business imperatives theme dominates Forrester's IT Forum conference opener

Forrester Research, the Cambridge, Mass. market research and analysis firm, kicked off its influential IT Forum conference today in Las Vegas with a keynote address by founder and Chairman George Colony on CEO success imperatives.

What the success imperatives do you have? Colony asked a series of CEOs. Here are the seven answers he got:

• Getting, keeping and building the best people.
• Engendering collaboration.
• Reaching global markets.
• Increasing profit.
• Building a positive culture.
• Customers, customers, customers
• Driving innovation.

What was missing from the list? Colony asked the crowd. Technology ... it didn't make the top imperatives, based on CEO priorities. So to move from IT to business technology, there needs to be more connection between what the IT executives focus on to what the CEO focuses on.

Colony ended his introduction to the event with the pithy conclusion that technology is buried in business imperatives, rather than is an imperative itself.

Then Forrester executives and research directors Mike Gilpin and Eric Brown took to stage to welcome the 1,400 conference goers to the 14th annual IT Forum at the Sands Expo Center. They showed McKinsey research that shows that innovation is essential to companies and their growth.

They define innovation as top down and bottom up inside of companies. The cite the iPhone as an example of this innovation. And they cite Amazon's one-click buying process as another. Also, the one laptop per child intitiative and mobile networks in developing markets signal innovation.

Business innovation needs to pull this all together, say Gilpin and Brown.

Forrester VP and Principal Analyst Bobby Cameron implored the conference crowd not to wait to innovate. Businesses need innovation but IT is disconnected from innovation, Cameron said. Part of the goal of the conference is to rectify this.

"Companies say that technology is transformational, but they invest in technology to improve efficiency or reduce costs," said Cameron, based on his research. "They don't do what they say."

Innovation gets stalled. "Sludge in IT's engine stymies innovation," said Cameron. IT needs to stop hesitating, not just focus on costs, and move beyond "heavy processes" and grow more fleet.

Business innovation needs to transform processes, and boost the value and impact of the business on customers and partners, he said

There is confusion on what leads to innovation, said Cameron. "People aren't asking the right questions," he said, adding that investments are decoupled ineffectively from game-changing ideas.

"The innovation continuum" needs to extend across all aspects of business investments and thought leadership and new ideas. There needs to be a better way to join the two, and to get the money to act on good ideas, said Cameron.

Collaboration networks can help bring inventors and transformers into the innovation continuum, even if they exist outside of the company. IT shops need to play the role of brokers for innovation, he said, and to better play the roles of inventor, transformer, financier (to a lesser extent), and broker.

IT should build out innovation networks to become transformation agents. And these IT departments need to make it clear that they play this role.

It's up to the business to become adept at funding innovation, on an ongoing and sustained basis. Part of securing funding requries innovation context, innovation networks, and a process for ownership of funding, said Cameron. The result should be an "Innovation Pipeline," that has its own funding, is governed by an innovation team, and which takes in ideas generated from anywhere, said Cameron.

This pipeline runs in parallel to regular business activities. This allows for sustained innovation, year after year. More businesses need to become innovation leaders, said Cameron.

How to start? Build an innovation culture, by bringing in the right people. Make innovation part of the process, using portfolio management and analyzing the portfolio to identify where innovation already exists. Technologies also need to be in place to capture innovative ideas.

MokaFive announces general availability of LivePC desktop-as-a-service offering

MokaFive, a desktop virtualization company, has announced the general release of v.10 of its Virtual Desktop Solution, a cross-platform desktop-as-a-service (DaaS) product.

The Redwood City, Calif. company says its DaaS solution is already deployed in nearly 50 pilot programs and has been downloaded over 80,000 times. The virtual desktops, known as LivePCs, run on Windows, Macintosh, and MokaFive's BareMetal Linux operating systems.

I've blogged about MokaFive's DaaS product before and have explained how it operates:

By creating a "Live PC" desktop, which contains the operating system and application stack, and having it hosted by MokaFive, administrators can distribute, manage, and update the desktop from a single copy on the host computer. Users sync their local desktop with the copy in the cloud, allowing them to always be able to access the latest pristine version.

When synced with the Live PC, the desktop is loaded onto the local device, whether a PC or even a flash drive. It then runs as a virtual machine on that device and users can work online or offline. Changes made by administrators are reflected in the local device whenever users connect to the Live PC. By using a flash drive, users can access their desktop on any x86-based machine, having all their productivity tools at their fingertips, but leaving no footprint behind once the flash device is unplugged.

MokaFive Virtual Desktop Solution is available in two versions. MokaFive Professional is for enterprise and workgroup deployments and will be sold via annual subscription. MokaFive Express, designed for home users and developers, is available as a free download. A library of LivePCs, created by MokaFive and the user community, is available at the MokaFive lab.

Panda Security delivers cloud-based security management service for SMBs

IT security provider Panda Security has unveiled its Managed Office Protection solution, a security-as-a-service offering aimed at small and medium businesses (SMBs) as well as large companies with a significant number of geographically dispersed offices.

The service from the Panda keeps the total cost of ownership (TCO) to a minimum by hosting all information in the cloud and providing a Web-based console through which administrators can configure security resources.

The lower cost also comes from the small footprint of the Panda agent on each PC, at about 5 MBs it's much smaller than other malware download agents. More details at Panda's blog.

Administrators can also assign profiles across the organization to adapt security measures to individual and department requirements. The service-based protection is also geared toward SOHO workers, who may just use outsourced IT support and repair shops or consultants.

The managed protection product provides "collective intelligence" that automatically detects, correlates, and responds to malware across a network of PCs. The remote management tools, allow IT managers -- or support shops -- to use any computer on the Internet to change user specifications, track IP addresses, and enable and disable security features.

Using a centralized Web console, administrators can configure updated information to protect against zero-day attacks. Updates are completed via peer-to-peer networks from the nearest desktop, minimizing bandwidth consumptions.

Real-time information about detection activity can be accessed by administrators on the Web console. Administrators can be sent suspected threats to PandaLabs for analysis. Periodic security audits can ensure compliance with such regulations as SOX, PCI, HIPAA, among others. Panda provides an ongoing list of current threats.

Because it's a cloud-based service, it can react in near real-time to Internet hazards as they arise, then jettison the updates as small deltas out to the admins or directly to supported PCs. Naturally, the service only supports Windows, but it goes back as Windows 95 and up to Vista. Panda is looking at Mac OS X and Linux support, but demand has not been there, given Windows propensity as a malware target.

Managed Office Protection is available to value added resellers looking to offer security services to clients. Pricing is in the $40 per user per year range. In a related announcement, Panda said that Tech Data Corp., Clearwater, Fla., has signed an exclusive distribution agreement for the product.

I'd like to see the remote access and remore PC support crowd coordinate better with suppliers like Panda. Any and all PC support shold just include services like this. Already many do, but the SOHO market still needs more convenient approaches at the price point Panda is providing.

Panda Managed Office Protection is available immediate and can be downloaded from the Panda Web site.

Ingres brings OpenROAD tool for rapid DB apps development to GPL

Ingres Corp. is hoping for strong community involvement with its Open ROAD rapid application development (RAD) tool by taking it to GPL v2 release.

The Redwood City, Calif., open source database management company has made the new release available on its Web site and said it expects that more users will try the product and build application prototypes. The 4GL OpenROAD provides tools to build and deploy high-performance and high-availability business applications on a variety of platforms. It supports any RDB.

Tony Baer has some thoughts on the move.

OpenROAD applications are designed to overcome a situation where an organization has decades worth of data and data applications on legacy systems and is unable to unlock these systems to leverage the information in more modern platforms, such as hand-held devices and mobile phones.

Ingres is considering an Eclipse plug in soon, and may work toward deeper Eclipse Foundation relations. The community project around OpenROAD is called Empire.

Ingres is already working with partners to provide contributions. Luminary Solutions has outsourced its ProxyGen and "THUG" productivity tools, which add Java integration and server testing capabilities. Bording A/S has developed and contributed key enhancements to the OpenROAD core runtime library, with more contributions coming down the road.

Ingres has also announced that it is stepping up its involvement in the open-source community with several initiatives to drive validation and adoption of open source. Among these are:

• "Community Bundles," or alliances with other open source providers and projects such as Alfresco, JasperSoft, Hibernate, Apache Tomcat, and Eclipse.

• University alliances to drive open source innovation with Carleton University in Ottawa, Canada; Ilmenau University in Germany; and Warwick University in the UK.

• Google Summer of Code, in which students will work with Ingres mentors on a number of projects including the production of Linux and Mac OSX versions of Ingres CAFÉ.

• Ingres Janitors Project, which provides the opportunity to participate in Ingres development and is a forum for new community members to familiarize themselves with the Ingres code.

• Open Source Boot Camp, established by Ingres and Carleton University to introduce college students and staff to the concepts and realities of open source.
  

We've seen lots of tools move toward sunsetting via the open source route, but OpenRoad may have lasting appeal. Developers say it's twice as fast as Java tools for database centric apps. Those apps can be n-tier, or client-server. And MySQL nor Postgres have anything quite like it, so that may drive wider community involvement in the Empire community.

BT licenses Splunk technology to aid in data rentention and compliance monitoring

Communications provider BT has agreed to license IT search platform technology from Splunk to build a managed-security product that will allow customers to preserve 100 percent of the logs on a network. This is designed to satisfy data-retention requirements for compliance mandates.

The search platform from Splunk, San Francisco, will augment London-based BT's existing security monitoring and response services for BT Counterpane, allowing customers to collect, index, and maintain all security data from any application, server, or device.

Traditional log management approaches provide limited support for analyzing new and changing data. BT officials say they chose Splunk because it provides flexibility in dynamic environments and for ongoing compliance with IT data retention requirements.

The BT Counterpane log management solution powered by Splunk will complement managed security monitoring by enabling a fully-indexed, searchable repository of all log activity from any device on the network; provide customers better visibility and control through rich reports and dashboards; and enable thorough security response with real-time search.

Splunk provides large-scale, high-speed indexing and search technology geared toward IT infrastructures. The software, which comes in both free and enterprise versions, allows a company to search and navigate data from any application, server, or network device in real time. [Disclosure: Splunk is a sponsor of BriefingsDirect podcasts, including this one on Splunk Base.]

BT operates in 170 countries. Its principal activities include providing local, national and international telecommunications services, higher-value broadband and internet products and services, and converged fixed/mobile products and services. British Telecommunications (BT) is a wholly-owned subsidiary of BT.