Wednesday, May 21, 2008

Splunk goes virtual, unveils broad IT search capabilities for Citrix XenServer

Splunk, which provides indexing and search technology for IT infrastructures, this week made its move into the virtual realm with the announcement of Splunk for Citrix XenServer Management.

The San Francisco company says this is just its first foray into search support services for virtualization and that it will release similar applications for each of the leading server virtualization platforms in the near future. [Disclosure: Splunk is a sponsor of BriefingsDirect podcasts.]

The Splunk announcement comes during a Citrix cavalcade of news and developments, including the expected delivery of its desktop as a service portfolio.

While server virtualization provides significant efficiency and utilization improvement benefits to datacenters, it also brings complexity in troubleshooting glitches. Performance and capacity issues can arise when applications share the same physical host. With multiple virtual machines (VMs) sharing a pool of server, storage and network resources, changes to any one layer or VM could potentially affect others – and the applications they contain. Root cause analysis is even more of a challenge when instances of virtualized containers and runtimes pop in and out of use via dynamic provisioning.

Splunk indexing and search approach aims to provide a full view of IT-generated use data, not only from the hypervisor and VM, but from the server, guest operating system, applications, and the network. Splunk’s technology indexes data across all tiers of the infrastructure in near real-time. This allows operators and administrators to maintain a large, dynamic IT environment with fewer people, with higher automation and easier service performance management.

Splunk for Server Virtualization Management supports virtualization planning, workload optimization, performance monitoring, root cause analysis and log management, says the company.

The new product is available immediately. Users can download a free 30-day trial from the company's Web site.

Splunk has been in the news lately, and on Monday announced that communications provider BT has agreed to license Splunk's IT search platform technology to build a managed-security product that will allow customers to preserve 100 percent of the logs on a network.

Three weeks ago, the company unveiled Splunk for Change Management, an application to audit and detect configuration and changes, and Splunk for Windows, which indexes all data generated by Windows servers and applications.

Tuesday, May 20, 2008

IBM executive defines next generation of enterprise datacenters through cloud computing

IBM Vice President for Enterprise Systems Rich Lechner took the stage at the Forrester Research IT Forum on Tuesday to explore the definition of new enterprise datacenters that will enable new levels of business innovation.

Factors buffeting the definition of the new class of datacenterinclude globalization, a rising tide of information and need for expanded flexibility and adaptability for business models.

To compete, companies need to operate without boarders, and bcome a globally integrated enterprise. "There are huge resource pools emergig around the world ... with new ideas and creativity," said Lechner. It's more than outsourcing, he said, it's about integrating these resources.

The tide of data and devices, of resources, and assets will continue to explode. How can you best use the data that flows all around you?

New business models will evolve, said Lachner. The impact of social networking and peer influences on buying decisions are just beginning to be felt.

Virtualization will remake the landscape IT, as will cloud computing, virtual worlds, and high new levels of scaling when it comes to compute power, said Lechner.

Cloud computing allows an unbounded aspiration of the best user experiences. "It provides anytime, anywhere access to IT resources deliver dynamically as a service," he said. Cloud computing expands capacity almost indefinitely.

IBM's cloud initiatives are allowing technology incubation, data-intense workloads, government-led initiatives and new types of software development support.

IT plus cloud computing can enable change. How to get started? Simplify using virtualization, share infrastructures via SOA, and create a dynamic ability to access data and knowledge, said Lechner.

The world is changing to enterprises without borders, unbounded IT infrastructure, and huge more data sets, and a need for collaboration that increasingly crosses many organizational and sourcing types, he said.

Additionally IBM is learning a lot from Google and vice versa when it comes to cloud computing, said Lechner. Cloud computing allows its practitioners to isolate compute units and make their use far more efficient economically via dynamic provisioning.

For data security, users can physically isolate data using partitioning. IBM for years has been hosting multiple companies on single mainframes with no data protection or privacy issues. The technology exists to leverage the economics of cloud computing while protecting data, said Lechner.

"It's about removing IT has an inhibitor," he said.

Business imperatives theme dominates Forrester's IT Forum conference opener

Forrester Research, the Cambridge, Mass. market research and analysis firm, kicked off its influential IT Forum conference today in Las Vegas with a keynote address by founder and Chairman George Colony on CEO success imperatives.

What the success imperatives do you have? Colony asked a series of CEOs. Here are the seven answers he got:

  • Getting, keeping and building the best people.
  • Engendering collaboration.
  • Reaching global markets.
  • Increasing profit.
  • Building a positive culture.
  • Customers, customers, customers
  • Driving innovation.

What was missing from the list? Colony asked the crowd. Technology ... it didn't make the top imperatives, based on CEO priorities. So to move from IT to business technology, there needs to be more connection between what the IT executives focus on to what the CEO focuses on.

Colony ended his introduction to the event with the pithy conclusion that technology is buried in business imperatives, rather than is an imperative itself.

Then Forrester executives and research directors Mike Gilpin and Eric Brown took to stage to welcome the 1,400 conference goers to the 14th annual IT Forum at the Sands Expo Center. They showed McKinsey research that shows that innovation is essential to companies and their growth.

They define innovation as top down and bottom up inside of companies. The cite the iPhone as an example of this innovation. And they cite Amazon's one-click buying process as another. Also, the one laptop per child intitiative and mobile networks in developing markets signal innovation.

Business innovation needs to pull this all together, say Gilpin and Brown.

Forrester VP and Principal Analyst Bobby Cameron implored the conference crowd not to wait to innovate. Businesses need innovation but IT is disconnected from innovation, Cameron said. Part of the goal of the conference is to rectify this.

"Companies say that technology is transformational, but they invest in technology to improve efficiency or reduce costs," said Cameron, based on his research. "They don't do what they say."

Innovation gets stalled. "Sludge in IT's engine stymies innovation," said Cameron. IT needs to stop hesitating, not just focus on costs, and move beyond "heavy processes" and grow more fleet.

Business innovation needs to transform processes, and boost the value and impact of the business on customers and partners, he said

There is confusion on what leads to innovation, said Cameron. "People aren't asking the right questions," he said, adding that investments are decoupled ineffectively from game-changing ideas.

"The innovation continuum" needs to extend across all aspects of business investments and thought leadership and new ideas. There needs to be a better way to join the two, and to get the money to act on good ideas, said Cameron.

Collaboration networks can help bring inventors and transformers into the innovation continuum, even if they exist outside of the company. IT shops need to play the role of brokers for innovation, he said, and to better play the roles of inventor, transformer, financier (to a lesser extent), and broker.

IT should build out innovation networks to become transformation agents. And these IT departments need to make it clear that they play this role.

It's up to the business to become adept at funding innovation, on an ongoing and sustained basis. Part of securing funding requries innovation context, innovation networks, and a process for ownership of funding, said Cameron. The result should be an "Innovation Pipeline," that has its own funding, is governed by an innovation team, and which takes in ideas generated from anywhere, said Cameron.

This pipeline runs in parallel to regular business activities. This allows for sustained innovation, year after year. More businesses need to become innovation leaders, said Cameron.

How to start? Build an innovation culture, by bringing in the right people. Make innovation part of the process, using portfolio management and analyzing the portfolio to identify where innovation already exists. Technologies also need to be in place to capture innovative ideas.

MokaFive announces general availability of LivePC desktop-as-a-service offering

MokaFive, a desktop virtualization company, has announced the general release of v.10 of its Virtual Desktop Solution, a cross-platform desktop-as-a-service (DaaS) product.

The Redwood City, Calif. company says its DaaS solution is already deployed in nearly 50 pilot programs and has been downloaded over 80,000 times. The virtual desktops, known as LivePCs, run on Windows, Macintosh, and MokaFive's BareMetal Linux operating systems.

I've blogged about MokaFive's DaaS product before and have explained how it operates:

By creating a "Live PC" desktop, which contains the operating system and application stack, and having it hosted by MokaFive, administrators can distribute, manage, and update the desktop from a single copy on the host computer. Users sync their local desktop with the copy in the cloud, allowing them to always be able to access the latest pristine version.

When synced with the Live PC, the desktop is loaded onto the local device, whether a PC or even a flash drive. It then runs as a virtual machine on that device and users can work online or offline. Changes made by administrators are reflected in the local device whenever users connect to the Live PC. By using a flash drive, users can access their desktop on any x86-based machine, having all their productivity tools at their fingertips, but leaving no footprint behind once the flash device is unplugged.

MokaFive Virtual Desktop Solution is available in two versions. MokaFive Professional is for enterprise and workgroup deployments and will be sold via annual subscription. MokaFive Express, designed for home users and developers, is available as a free download. A library of LivePCs, created by MokaFive and the user community, is available at the MokaFive lab.

Monday, May 19, 2008

Panda Security delivers cloud-based security management service for SMBs

IT security provider Panda Security has unveiled its Managed Office Protection solution, a security-as-a-service offering aimed at small and medium businesses (SMBs) as well as large companies with a significant number of geographically dispersed offices.

The service from the Panda keeps the total cost of ownership (TCO) to a minimum by hosting all information in the cloud and providing a Web-based console through which administrators can configure security resources.

The lower cost also comes from the small footprint of the Panda agent on each PC, at about 5 MBs it's much smaller than other malware download agents. More details at Panda's blog.

Administrators can also assign profiles across the organization to adapt security measures to individual and department requirements. The service-based protection is also geared toward SOHO workers, who may just use outsourced IT support and repair shops or consultants.

The managed protection product provides "collective intelligence" that automatically detects, correlates, and responds to malware across a network of PCs. The remote management tools, allow IT managers -- or support shops -- to use any computer on the Internet to change user specifications, track IP addresses, and enable and disable security features.

Using a centralized Web console, administrators can configure updated information to protect against zero-day attacks. Updates are completed via peer-to-peer networks from the nearest desktop, minimizing bandwidth consumptions.

Real-time information about detection activity can be accessed by administrators on the Web console. Administrators can be sent suspected threats to PandaLabs for analysis. Periodic security audits can ensure compliance with such regulations as SOX, PCI, HIPAA, among others. Panda provides an ongoing list of current threats.

Because it's a cloud-based service, it can react in near real-time to Internet hazards as they arise, then jettison the updates as small deltas out to the admins or directly to supported PCs. Naturally, the service only supports Windows, but it goes back as Windows 95 and up to Vista. Panda is looking at Mac OS X and Linux support, but demand has not been there, given Windows propensity as a malware target.

Managed Office Protection is available to value added resellers looking to offer security services to clients. Pricing is in the $40 per user per year range. In a related announcement, Panda said that Tech Data Corp., Clearwater, Fla., has signed an exclusive distribution agreement for the product.

I'd like to see the remote access and remore PC support crowd coordinate better with suppliers like Panda. Any and all PC support shold just include services like this. Already many do, but the SOHO market still needs more convenient approaches at the price point Panda is providing.

Panda Managed Office Protection is available immediate and can be downloaded from the Panda Web site.

Ingres brings OpenROAD tool for rapid DB apps development to GPL

Ingres Corp. is hoping for strong community involvement with its Open ROAD rapid application development (RAD) tool by taking it to GPL v2 release.

The Redwood City, Calif., open source database management company has made the new release available on its Web site and said it expects that more users will try the product and build application prototypes. The 4GL OpenROAD provides tools to build and deploy high-performance and high-availability business applications on a variety of platforms. It supports any RDB.

Tony Baer has some thoughts on the move.

OpenROAD applications are designed to overcome a situation where an organization has decades worth of data and data applications on legacy systems and is unable to unlock these systems to leverage the information in more modern platforms, such as hand-held devices and mobile phones.

Ingres is considering an Eclipse plug in soon, and may work toward deeper Eclipse Foundation relations. The community project around OpenROAD is called Empire.

Ingres is already working with partners to provide contributions. Luminary Solutions has outsourced its ProxyGen and "THUG" productivity tools, which add Java integration and server testing capabilities. Bording A/S has developed and contributed key enhancements to the OpenROAD core runtime library, with more contributions coming down the road.

Ingres has also announced that it is stepping up its involvement in the open-source community with several initiatives to drive validation and adoption of open source. Among these are:

  • University alliances to drive open source innovation with Carleton University in Ottawa, Canada; Ilmenau University in Germany; and Warwick University in the UK.

  • Google Summer of Code, in which students will work with Ingres mentors on a number of projects including the production of Linux and Mac OSX versions of Ingres CAFÉ.
  • Ingres Janitors Project, which provides the opportunity to participate in Ingres development and is a forum for new community members to familiarize themselves with the Ingres code.
  • Open Source Boot Camp, established by Ingres and Carleton University to introduce college students and staff to the concepts and realities of open source.
We've seen lots of tools move toward sunsetting via the open source route, but OpenRoad may have lasting appeal. Developers say it's twice as fast as Java tools for database centric apps. Those apps can be n-tier, or client-server. And MySQL nor Postgres have anything quite like it, so that may drive wider community involvement in the Empire community.

BT licenses Splunk technology to aid in data rentention and compliance monitoring

Communications provider BT has agreed to license IT search platform technology from Splunk to build a managed-security product that will allow customers to preserve 100 percent of the logs on a network. This is designed to satisfy data-retention requirements for compliance mandates.

The search platform from Splunk, San Francisco, will augment London-based BT's existing security monitoring and response services for BT Counterpane, allowing customers to collect, index, and maintain all security data from any application, server, or device.

Traditional log management approaches provide limited support for analyzing new and changing data. BT officials say they chose Splunk because it provides flexibility in dynamic environments and for ongoing compliance with IT data retention requirements.

The BT Counterpane log management solution powered by Splunk will complement managed security monitoring by enabling a fully-indexed, searchable repository of all log activity from any device on the network; provide customers better visibility and control through rich reports and dashboards; and enable thorough security response with real-time search.

Splunk provides large-scale, high-speed indexing and search technology geared toward IT infrastructures. The software, which comes in both free and enterprise versions, allows a company to search and navigate data from any application, server, or network device in real time. [Disclosure: Splunk is a sponsor of BriefingsDirect podcasts, including this one on Splunk Base.]

BT operates in 170 countries. Its principal activities include providing local, national and international telecommunications services, higher-value broadband and internet products and services, and converged fixed/mobile products and services. British Telecommunications (BT) is a wholly-owned subsidiary of BT.

Friday, May 16, 2008

Dynamic documents as two-way end points help bind people and processes to SOA

Read the full paper. Listen to the podcast. Sponsor: JustSystems North America.

Making services oriented architecture (SOA) a fixture across larger swaths of enterprise IT and business processes has grown into a top goal. Finding additional innovation to amplify a SOA's value is therefore always welcome.

A separate but related trend in the field, of implementing managed XML-coupled dynamic documents via authoring and content governance, offers just such a high-impact SOA-enhancing value. Dynamic documents provide end points for SOA-delivered content and data, and deliver it into the formats and often required interfaces people -- meaning workers and managers -- need. Dynamic documents also offer many values around ease of language localization, automation of feed-delivered data, and centralized control over highly decentralized content.

Legions of those in the world that actually get things done -- the line of business personnel that must apply the digital world to the physical world -- are surrounded by documents. Documents, from spreadsheets to maintenance manuals, are the historical means through which people manage information. IT systems use documents to reach beyond their glass screens.

IT has not done away with documents, and it is not likely to. People at the end points of SOA-driven business activities will remain sort of like analog-to-digital converters, as well as digital-to-analog converters. They interface between SOAs and the real world, with documents as a bridge. We all do. And our mainstay interfaces consist mostly of static documents ... but increasingly those will be XML-enabled dynamic documents. How convenient!

That's why I found it fascinating to take on a research project to plumb the depths of how SOA and dynamic documents come together. The conclusion, contained in this report, is that those enterprises that implement dynamic documents capabilities can significantly leverage those investments by flexibly extending their SOA values out to those document end points.

The XML-enabled documents, in turn, can provide on-ramps and gathering points for more content and data to enrich the SOA activities. [Disclosure: The research report was sponsored by JustSystems North America, which is also a sponsor of BriefingsDirect podcasts.]

In other words, the trends around dynamic documents and the trends around SOA complement each other well. Architects and those departmental managers dealing with document overload and the need for better management, therefore, ought to be talking to each other. They may be able to help each other a lot.

Furthermore, the investments that organizations make in SOA can powerfully augment the value and utility of what they can do with dynamic documents authoring, management, and governance. It's also fascinating to consider how SOA-level governance and policies can play a role in how documents use and access -- down to a finely granular level -- can be managed and automated. Think of it as total process management -- from mainframe to everyman.

The result is that in the near future documents will behave a lot more like traditional applications, while traditional applications can behave more like SOA-driven processes. It's us to up to make the connections come around full circle.

Here are some excerpts from the report:
Combining the productivity enhancements of XML-based structured authoring and document management with the increasingly strategic benefits of SOAs is a next logical step. Embracing dynamic documents as SOA endpoints may also spur faster adoption of SOA principles and infrastructure.

If the accumulated business knowledge of individuals could better interface with services-enabled applications, organizations could combine the best of human experience with the new levels of IT interoperability. Any knowledge or semantic asset that can be identified, tagged, and contextually related to business functions should be made available to SOA composite applications as services.

This combination – SOA and easily authored dynamic documents – empowers line-of-business teams to innovate around how information is accessed, combined and presented. It allows organizations to improve the speed and efficiency of manual and disconnected document-centric processes, and to dramatically improve technology and knowledge transfer across lifecycles and value chains.

As XML dynamically updates data and content across myriad traditional documents, user benefits transcend the former static formats. Users can update documents, while their structure allows many others to access current data. Elevating workplace knowledge and data via the familiarity of documents -- and then extending that information across multiple business processes -- that’s what SOA is all about.

Companies with SOA projects should seek out documents as consumable resources – especially dynamic documents -- and then enlist them as resources for business-process benefit. Combined, SOA and user-friendly documents can substantially improve productivity, refine processes, integrate people and processes, as well as accelerate the financial payback from investments in both dynamic document publishing and SOA infrastructure.
Read the full paper. Listen to the podcast. Sponsor: JustSystems North America.