Tuesday, June 24, 2008

ITIL's influence extends beyond IT operations to enhance SOA, portfolio management and change management

Listen to the podcast. Download the podcast. Listen on iTunes/iPod. Sponsor: Hewlett-Packard.

Read a full transcript of the discussion.

Information Technology Infrastructure Library (ITIL) advances have helped IT departments recast themselves as mature and process-oriented. But the role and influence of ITIL, especially version 3, is extending well beyond IT organization and operations improvements to impact such essential endeavors as as service oriented architecture (SOA), portfolio management and low-risk change management.

ITIL, in effect, is fostering cultural and behavioral change inside of IT departments, which also has a direct bearing on general business transformation and the ability of enterprises to innovate and compete writ large.

To help better understand the role and impact of ITIL on actual IT departments in a variety of use-case scenarios, I interviewed two ITIL practitioners, Sean McClean, principal at KatalystNow, and Hwee Ming Ng, solutions architect in HP's Consulting and Integration group. The discussion was recorded June 18 at HP's Software Universe event in Las Vegas.

This ITIL impact podcast comes as part of a series of discussions with HP executives from the HP Software Universe conference. See the full list here.

Read a full transcript of the discussion.

Listen to the podcast. Download the podcast. Listen on iTunes/iPod. Sponsor: Hewlett-Packard.

Monday, June 23, 2008

Interview: HP SOA Center director Tim Hall on new business drivers and efficiency benefits from SOA

Listen to the podcast. Download the podcast. Listen on iTunes/iPod. Sponsor: Hewlett-Packard.

Read a full transcript of the discussion.

Service oriented architecture (SOA) is at a crossroads, moving from pilot to enterprise status for many companies. As the trends and economics landscapes shift, SOA's benefits and pay-offs are accelerating.

Green and energy-conscious companies are seeing SOA through the context of data center and applications modernization. Toss in a surge of interest in virtualization, ongoing methodological on-ramps to SOA and a budding fascination in cloud computing methods, and we’re looking at the means to accommodate (at lower TCO) all the old and new of IT systems, platforms, framework, applications and delivery services.

That takes data center transformation, and not just adding more servers. We also need is the means to manage the complexity, fragility, scale and cost. HP seems to see this clearly. The goal of data center transformation that goes hand in hand with SOA efficiency is clear, but how to get there is another matter.

To probe deeper into SOA's impact on enterprise IT and business transformation, we sat down with Tim Hall, director of HP's SOA Center products for a discussion moderated by me, recorded June 18 at HP's Software Universe event in Las Vegas.

Listen to this SOA impact podcast, part of a series of discussions with HP executives from the HP Software Universe conference. See the full list here.

Read a full transcript of the discussion.

Listen to the podcast. Download the podcast. Listen on iTunes/iPod. Sponsor: Hewlett-Packard.

Saturday, June 21, 2008

Will ebizQ post my comment on proper blog link etiquette?

I wonder if this comment (below) that I left on Joe McKendrick's SOA blog on ebizQ will show up. I'll let you all know.

[UPDATE: They did, they did publish my comment, and did the requested customary link to my blog ... all's well with the web world. No harm done.]

"Thanks for the blog on my storage and SOA observations, Joe. And thanks for the link back to my SearchSOA Q&A.

However, it is customary in blogs to link back to an individual's blog when you reference them by name, though I notice that ebizQ is often stingy on this point. I've had to ask them several times now to do baseline linking.

So for ebizQ's edification, here are the links to use when referencing my name and analysis for the benefit of their readers:

--http://blogs.zdnet.com/Gardner/
--http://briefingsdirectblog.blogspot.com/
--http://www.briefingsdirect.com/
--http://briefingsdirect.blogspot.com/
--http://www.findtechblogs.com/soa/
--http://www.interarbor-solutions.com/home.html

Thanks!"

Friday, June 20, 2008

Interview: HP information management maven Rod Walker describes how BI empowers business leaders to innovate

Listen to the podcast. Download the podcast. Listen on iTunes/iPod. Sponsor: Hewlett-Packard.

Read a full transcript of the discussion.

Business intelligence (BI) has been a top investment for corporations in the past several years, but the ability for BI to generate value and strategic direction guidance is merely in adolescence.

In health care, customer retention, energy and oil management, and for global risk reduction and compliance, BI is offering some of the best payoffs from IT and datacenter investments, says Rod Walker, vice president for information management at HP's Consulting and Integration group.

In this podcast discussion, Walker joins me to explore how BI will continue to be one of the most effective ways for business leaders to leverage IT over he next decade. Proper information management -- including all content in all forms, and not just structured data -- provides powerful market analytics and customer and user behavior inferences to enable real-time decisions about core services, product offerings and go to market campaigns.

Listen to this BI business opportunity overview podcast recorded at HP's Software Universe event June 18, moderated by your's truly from Las Vegas. The Walker interview comes as part of a series of discussions with HP executives this week from the HP Software Universe conference. See the full list here.

Read a full transcript of the discussion.

Listen to the podcast. Download the podcast. Listen on iTunes/iPod. Sponsor: Hewlett-Packard.

Interview: Dan Rueckert of HP consulting digs into ITIL's role in accelerating SOA, IT service management

Listen to the podcast. Download the podcast. Listen on iTunes/iPod. Sponsor: Hewlett-Packard.

Read a full transcript of the discussion.

More enterprise IT departments are working toward Information Technology Infrastructure Library (ITIL) principles and reference models for running their organizations. Yet ITIL can provide more benefits than initially meets the eye, including accelerating service oriented architecture (SOA) adoption, faster mean time to recovery in IT operations, and more effective change management.

Dan Rueckert, worldwide practice director for both the service management and security practices in HP's Consulting and Integration group, explains in an interview the direct and significant ancillary payoffs from ITIL adoption -- from establishing an IT service lifecycle to defining an overall IT service strategy.

Listen to this ITIL overview podcast recorded at HP's Software Universe event June 18, moderated by your's truly from Las Vegas. The Rueckert interview comes as part of a series of discussions with HP this week from the HP Software Universe conference. See the full list here.

Read a full transcript of the discussion.

Listen to the podcast. Download the podcast. Listen on iTunes/iPod. Sponsor: Hewlett-Packard.