Monday, February 9, 2009

Interview: The Open Group's Allen Brown on advancing value of enterprise IT via architecture

Listen to the podcast. Download the podcast. Find it on iTunes and Podcast.com. Learn more. Sponsor: The Open Group.

Read a full transcript of the discussion.

The Open Group, a vendor- and technology-neutral consortium, last week delivered TOGAF 9 at the organization's 21st Enterprise Architecture Practitioners Conference in San Diego.

At the juncture of this new major release of the venerable enterprise IT architecture framework, it makes sense to examine the present and future of The Open Group itself, some of its goals, and what else it does for its members.

The global organization is actively certifying thousands of IT architecture practitioners, while using the commercial license to increase the contributor flow of best architecture practices back into TOGAF. Think of it as open source for best architecture principles and methods.

To better understand how The Open Group operates and drives value to its members, I recently interviewed Allen Brown, president and CEO of The Open Group.

Here are some excerpts:
The role of architecture is more important right now because of the complexity, because of the need to integrate across organizations and with business partners. You've got a situation where some of the member companies are integrated with more than a thousand other business partners. So, it's difficult to know where the parameters and boundaries of the organization are.

If you've trained everyone within your organization to use TOGAF, they're all speaking a common language and they're using a common approach. It's a common way of doing things. If you're bringing in systems integrators and contractors, and they are TOGAF certified also, they've got that same approach. If you're training people, you can train them more easily, because everyone speaks the same language.

One member I was talking to said that they've got something like 500,000 individuals inside their infrastructure that are not their own staff. So this is a concern that's becoming top of mind for CIOs: Who's in my infrastructure and what are they doing.

We've got, on one hand, the need for enterprise architecture to actually understand what's going on, to be able to map it, to be able to improve the processes, to retire the applications, and to drive forward on different processes. We've also got the rising need for security and security standards. Because you're integrated with other organizations, they need to be common standards.

... Security is now becoming top of mind for many CIOs. Many of them have the integration stuff sorted out. They've got processes in place for that, and they know how they're going to move forward with enterprise architecture. They're looking for more guidance and better standards -- and that's why TOGAF 9 is there.

We're now looking at other areas. We always look at new areas and see whether there is something unique that The Open Group could contribute where we can collaborate with other organizations and where we can actually help move things forward.

We're looking at cloud. We don't know if it's something that we can contribute to at this point, but we're examining it and we will continue to examine it.

The Open Group is broader than just enterprise architecture. The architecture forum is one of a number of forums including Security/Identity Management, the Platform, the UNIX standards, Real-Time and Embedded Systems, Enterprise Management Standards, and so forth. A lot of attention has been focused on enterprise architecture, because of the way that TOGAF has contributed, and some of the professional standards have raised.

TOGAF 9 really needed to add some more to TOGAF 8. In March 2007, I did a survey by talking to our members -- really just asking them open-ended questions. What are the key priorities you want from the next version of TOGAF? They said, "We need better guidance on how to align with our business and be able to cascade from that business down to what the IT guys need to deliver. We need more guidance, we need it simpler to use."

TOGAF 8 was very much focused on giving guidance on how to do enterprise architecture, and the key thing was the architecture development method. What they've done now is provide more guidance on how to do it, made it more modular, and made it easier to consume in bite-sized chunks.

Those were the two key driving forces behind where we were going, a more modular structure, and things like that. Trying to do those things, the members focused on how to bring that forward, and it's taken a lot of work.

Then they've added other things like a content framework. The content framework provides a meta model for how you can map from the architecture development method, but it also provides the foundation for tools vendors to construct tools that would be helpful for architects to work with TOGAF.

There are a couple of other things that we've done. First, we've introduced the IT Architect Certification (ITAC) program. That provides a certification to say not only that this person knows how to do architecture, but can demonstrate it to their peers.

... We've had to deal with much larger numbers of members and contributors, but it's not just TOGAF. It's not just a case of having a framework, a method, or a way of helping organizations do enterprise architecture. We're also concerned with raising the level of professionalism.

The ITAC certification is agnostic on method and framework. You don't have to know TOGAF to do that, but you have to be able to convince a board-level review that you do have experience and that you're worthy of being called an IT architect.

It requires a very substantial resume, and a very substantial review by peers to say that this person actually does know, and can demonstrate they've got the skills to do IT architecture.

If you can imagine a large consortium where you've got 300 member organizations -- which is a lot of people at the end of the day -- and everyone is contributing something and a smaller number is doing a real heavy lifting, you've got to get consensus around it. They have done a huge amount of work.

There is a capability framework, not a maturity model, but it's way of helping folks to set up their capability. There are a lot of things that now in TOGAF 9 that have built on the success of TOGAF 8, it has taken a huge amount of work by our members.

The great thing about TOGAF 9 is that we've had such a great reception from the analysts, bloggers, and so on. Many of them are giving us recommendations, and they say, "This is great, and here are my recommendations for where you go."

We've got to gather a lot of that together, and the architecture forum, the members, will take a look at that and then figure out where the plan goes. I know that they're going to be working on things more general, as well as TOGAF in the architecture space.
Read a full transcript of the discussion.

Listen to the podcast. Download the podcast. Find it on iTunes and Podcast.com. Learn more. Sponsor: The Open Group.

View more podcasts and resources from The Open Group's recent conferences and TOGAF 9 launch:

Live panel discussion on enterprise architecture trends

Deep dive into TOGAF 9 use benefits

Reporting on the TOGAF 9 launch

Panel discussion on security trends and needs

Panel discussion on cloud computing and enterprise architecture


Access the conference proceedings

General TOGAF 9 information

Introduction to TOGAF 9 whitepaper

Whitepaper on migrating from TOGAF 8.1.1 to version 9

TOGAF 9 certification information


TOGAF 9 Commercial Licensing program information

Citrix brings high definition to virtual desktops with XenDesktop 3 and HDX

Citrix Systems last week delivered a one-two punch in the battle for virtual desktop infrastructure (VDI) differentiation with the introduction of XenDesktop 3 and Citrix HDX high-definition technology, promising to lower costs associated with servers and storage in the data center.

XenDesktop 3
, a key component of the Santa Clara, Calif. company's Citrix Delivery Center now incorporates several of the HDX technologies, providing a richer multimedia experience for user and increasing the number of desktops per server. According to the announcement, the latest version of XenDesktop can also host twice as many virtual desktops from a single server.

Also, the new version can deliver Microsoft Windows desktops from a common set of centrally managed images that can be run either as a hosted application in the data center or locally on a PC or thin-client device.

Another feature is the HDX media streaming capability, by which Desktop 3 sends compressed media streams to endpoint devices and plays them locally. This allows IT administrators to have the applications run wherever it's more efficient and cost effective.

I'm still curious about Abode Flash presentations via XenDesktop VDI. Desktone and Wyse have been working on that for some time. Wyse is also partnering with Citrix, but I didn't see any mention of Flash (perhaps in a genuflection to Microsoft?).

Management of VDI is also simplified in XenDesktop 3 with a fully integrated profile management, which provides a consistent personalized experience for each user every time they log in.

The new features include broad support for smart-card security, which moves virtual desktop capability in those markets -- government, financial services, and healthcare -- that rely on smart-card authentication.

Rounding out the new XenDesktop capabilities is USB plug-and-play capability for transparent support of all types of local devices, including digital cameras, smart phones, MP3 players, and scanners.

I'm a big fan of VDI and think it offers even more in a strapped economy. If netbooks are all the rage, then why not VDI too (or VDI on older PCs that can't well run Vista or Windows 7?)

Also announced Wednesday was the HDX high-definition technology, which adds enhancements for multimedia, voice, video, and 3D graphics. It also includes “adaptive orchestration” technology that senses underlying capabilities in the data center, network and device, and dynamically optimizes performance across the end-to-end delivery system to fit each unique user scenario. This allows HDX-enabled products to leverage the latest user experience innovations developed by third-party software, server, device and processor partners.

Six categories of HDX technologies work together to provide multimedia capability. These include a broad range of new and existing technologies that extend throughout the Citrix Delivery Center product family.
  • HDX MediaStream – Accelerates multimedia performance by sending compressed streams to endpoints and playing them locally.
  • HDX RealTime – Enhances real-time communications using advanced bi-directional encoding and streaming technologies to ensure a no compromise end-user experience.
  • HDX 3D – Optimizes the performance of everything from graphics-intensive 2D environments to advanced 3D geospatial applications using software and hardware based rendering in the datacenter and on the device.
  • HDX Plug-n-Play – Enables simple connectivity for all local devices in a virtualized environment, including USB, multi-monitor, printers and user-installed peripherals.
  • HDX Broadcast – Ensures reliable, high-performance acceleration of virtual desktops and applications over any network, including high-latency and low-bandwidth environments.
  • HDX IntelliCache – Optimizes performance and network utilization for multiple users by caching bandwidth intensive data and graphics throughout the infrastructure and transparently delivering them as needed from the most efficient location.
Citrix XenDesktop 3 will be generally available from authorized Citrix partners this month, and from the Citrix website at http://www.citrix.com/xendesktop. Suggested retail pricing begins at $75 per concurrent user.

Monday, February 2, 2009

Open Group debuts TOGAF 9, a free IT architecture framework milestone that allows easier ramp-up, clearer business benefits

As part of the 21st Enterprise Architecture Practitioners Conference here in San Diego this week, The Open Group has delivered TOGAF version 9, a significant upgrade to the enterprise IT architecture framework that adds modularity, business benefits, deeper support via the Architecture Development Method (ADM) for SOA and cloud, and a meta-model that makes managing IT and business resources easier and more coordinated.

One of my favorite sayings is: "Architecture is destiny." This is more true than ever, but the recession and complexity in enterprise IT departments make the discipline needed to approach IT from the architecture level even more daunting to muster and achieve. Oh, and slashed budgets have a challenging aspect of their own.

Yet, at the same time, more enterprise architects are being certified than ever. More qualified IT managers and planners are available for hire. And more dictates such as ITIL are making architecture central, where it belongs, not peripheral. The increased use of SOA, beginnings of cloud use, and need for pervasive security also auger well for enterprise architecture (EA) to blossom even in tough times.

TOGAF 9 aims to remove the daunting aspects of EA adoption while heightening both the IT and business value from achieving good methods for applying a defined IT architecture. With a free download and a new modular format to foster EA framework use from a variety of entry points, TOGAF 9 is designed to move. It also begins to form an uber EA framework by working well with other established EA frameworks, for a federated architectural framework benefit. [Disclosure: The Open Group is a sponsor of BriefingsDirect podcasts.]

I'll be blogging and creating some sponsored podcasts here in San Diego this week at the Enterprise Architecture Practitioners Conference, so look for updates on keynotes, panel discussions and interviews.

I'm especially interested in how architecture and the use of repositories help manage change. This may end up the biggest financial and productivity payback from those approaching IT from a systemic and managed via policies and governance approach.

Well-structured EA repositories of both IT and business meta-model descriptions solves complexity, adds agility, saves puts organizations in future-proof position. They can more readily accept and adapt to change -- both planned for an unplanned. Highly unpredictable and dynamic business environments benefit from EA and repository approach, clearly.

TOGAF 9 is showing the maturity for much wider adoption. The Architecture Development Method (ADM) can be applied to SOA, security, cloud, hybrids, and federated services ecologies. There is ease in migration from earlier TOGAFs, or from a start fresh across multiple paths of elements of EA. Indeed, TOGAF 9's modular structure now allows all kinds of organizations and cultures to adapt TOGAF in ways that suit specific situations and IT landscapes.

The Open Group is a vendor-neutral and technology-neutral consortium, and some 7,500 individuals are TOGAF certified. So far, 90,000 copies of the TOGAF framework have been downloaded from The Open Group’s website and more than 20,000 hard copies of the TOGAF series have been sold.

If architecture is destiny, that TOGAF is a philosophy on taking control of your IT destiny. Better for you to take control of your destiny, than the other way around, I always say.

Sunday, February 1, 2009

Progress Software's Actional Diagnostics gives developers better view into services integrity

Progress Software has leveraged technology from recently acquired Mindreef's SOAPscope to help detect and mend service integrity issues early in the software development cycle.

The Bedford, Mass. company last week announced the development of Progress Actional Diagnostics. This standalone quality and validation desktop product allows developers to build and test XML-based services, including SOAP, REST, and POX. Once services are identified for use, developers can inspect, invoke, test, and create simulations for prototyping and problem solving. [Disclosure: Progress is a sponsor of BriefingsDirect podcasts.]

Progress also last week held its annual analyst conference in Boston, and it was clear from the presentations that the plucky company is expanding its role and its value to the business solutions level.

As a major OEM provider to other software makers, the Progress brand has often played second fiddle to other brands in the Progress stable (some from acquisitions), such as Sonic, Actional, Apama, DataDirect, IONA, and FUSE. But the company is working to make Progress more identifiable, especially at a business level.

Progress, TIBCO and Sofware AG are the remaining second-tier software infrastructure providers, following a decade-long acquisitions spree and consolidation period.

As such Progress, with annual revenues in the $500 million range, is also setting itself up to move from SOA and SaaS support to take those capabilities and solutions (and OEM model) to the cloud model. Among a slew of glowing customer testimonials at the conference last week, EMC showed how a significant portion of its burgeoning cloud offerings that are powered by Progress infrastructure products.

I think we can expect more love between EMC and Progress, as well as more Progress solutions (in modular, best of breed or larger holistic deployments) finding a place under the hood of more cloud offerings. That will be double apparant as the larger players like IBM, Oracle, and Microsoft create their own clouds. We're heading into some serius channel conflicts as these clouds compete with a rapidly fracturing market.

I was also impressed with the OSGi support that Progress is bringing to market, something that should appeal to many developers and architects alike.

Back on the product news, Actional Diagnostics includes a new feature called Application X-Ray, which allows developers to see what happens inside their service. For example, they can see how downstream services are being used, what messages are sent on queues, details of Enterprise JavaBean (EJB) invocations, database queries, and other relevant interdependencies along their transaction path.

This helps them identify why tests have failed or why services are not performing as designed, so that a service can be reengineered as needed before it moves to production.

In addition, load checking lets users test the performance and scalability of services before they are delivered to a performance testing team. Developers can check dozens of simultaneous threads or users per service, monitor CPU utilization and how much Java VM is being used. These are the kinds of integrity backstops that will be in high demand in the cloud and for PaaS buildouts.

Actional Diagnostics is currently in beta testing with customers and will soon be available as a free download. Developers interested in being sent an alert when the software download is available can register at: http://www.progress.com/web/global/alert-actional-diagnostics/index.ssp.

Wednesday, January 28, 2009

Visibility and control over API use is crucial as enterprises ramp to SaaS and cloud models

Listen to the podcast. Download the podcast. Find it on iTunes and Podcast.com. Learn more. Sponsor: Sonoa Systems.

Read a full transcript of the discussion.

As established enterprise IT expectations meet up with cutting-edge cloud delivery models, there's a clear need for additional trust and maturity in order for enterprises to further adopt cloud-based services. Enterprise IT expectations on visibility, control, and security to software as a service (SaaS), and cloud-based applications delivery need tools that manage the applications use and the use patterns for providers.

This podcast examines how one SaaS provider, Innotas, has developed a more matured view into services operations and application programming interfaces (APIs) and how they can extend the benefits from that visibility to their customers. We'll hear how Innotas, an on-demand project portfolio management (PPM) service, derives more analytics from network activity and thereby provides mounting confidence in how services are performing.

To better understand how Innotas has better managed services based on service level agreements (SLAs) monitoring, I recently interviewed Tim Madewell, vice president of operations at Innotas, as well as Chet Kapoor, CEO of Sonoa Systems.

Here are some excerpts:
Innotas is an on-demand PPM solution. We focus on IT organizations and provide software access via a standard Web browser for managing projects, as well as non-project work within an IT department. ... One of our differentiators was that being on-demand and multi-tenant from day one enabled us to be one of the early adopters in the SaaS world and in subscription-based software.

We have seen how the attitude around SaaS has matured and evolved. SaaS has become more standard and available, and as the technology has matured, especially around security, the acceptance level for SaaS has improved. One of the things that benefit us is in focusing on IT. Typically this type of change in acceptance for software starts within the IT organization itself.

To be a business application in a SaaS model today means that you have to step up and be enterprise class. We look at ourselves as an extension of all of our customers' internal IT and operations groups and we need to live up to those same standards. ... Once we get past the initial security challenges, folks are very interested and concerned about reliability and performance.

When [applications were] traditionally inside your four walls, there was a greater sense of control. As soon as you step into the cloud or with any SaaS provider, some of the benefits and the value proposition is that they control it, they manage it for you, but you're giving up some control. Building that confidence and acceptance into the solution is important, and ties back to being enterprise class.

Sonoa helped me identify problems or potential problems earlier. When I turned up the ServiceNet product it decoupled the traffic from my Web users, my end-users, the traditional users from my back end, and from my API.

That visibility gave me some input into when my servers were getting hot or heating up. I was seeing a lot of activity and started to differentiate if this activity was generated through the front end or through the back end.

So, my immediate return was to give my operations team a solution and a tool that gives them better visibility and then to control some of that traffic on the back-end. ... With this visibility I'm able to put in some controls that will give me the ability to look at how I make more and better use of the capacity that I have today.

You always start by wanting to see the needle, because you can’t move the needle, if you don’t see it. ... I want to know who is using my service, what are they using it for, how long are they using it, things like that. You have to have visibility into the services you provide.

The next thing you say is, "Okay, now that I have visibility, I want to start putting in some security access control." ... And you want to start by saying, "I want to give priority access to priority customers." ... And, they want it to be available at a scale where all their customers are getting it.

We've been working with companies like Innotas to get them through this evolution. Some customers choose to get our technology in the form of appliances. Some of them do it in the form of software, as Tim has. And, some of our customers are choosing to get our technology right in the cloud itself where they do not have any data-center whatsoever.

The easier we can make it for enterprises to access the information for their composite applications through APIs, the more successful companies like Innotas are, and there is more adoption. IT and enterprises end up saving money.

We're very familiar with the different user types in an application. You may have view-only users, standard users, or power users. We can take the same view on the back end with Web-services. There are certainly different levels of users or different levels of service you could provide for users, depending on their needs. ... Now, I've got the ability to take a look at offering some tiered services or tailoring my back-end user type and then tying that to my revenue model.

[Enterprise] customers will write applications or custom applications, where they probably want to use Oracle or SAP inside the firewall and maybe have another custom application of some sort, Innotas or Salesforce.com or whatever -- outside. They want to write a composite application, a mashup, or whatever you decide to call it, and they want all these different services.

A critical need that we find is that customers start to get nervous. It's not so much with the Innotases of the world, because they are fairly secure. They run like an enterprise application, but it’s available in the cloud. It happens when you start using things like Amazon Elastic Compute Cloud (EC2), and people are starting to put custom applications there. ... They probably do it in a very hybrid model because I don’t think on-premise computing is going away.

What we’re finding is there is a need for a way to govern what goes on outside the enterprise. Govern could be a fairly heavy word, so let me be more specific. You want to have visibility into, how many accounts I have at EC2, for example. ... They want to have some visibility into what is happening with the cloud. Then, as they get more visibility, they want to see if they are paying extra for SLAs and how the SLAs are being mapped.

The second aspect of this is that it's probably a new revenue stream for Web 2.0 and SaaS companies, as well as enterprises. They've maximized or have worked very hard on their channels, whether user access or a browser-based channel. Now, they have an opportunity to go after a different set of folks who are trying to not just go off and use Innotas through a browser or Salesforce.com through a browser.

If you really think about the person who is doing a mash up, every consumer is probably going to be a provider at some point, and every provider is going to be a consumer at some point. ... [We] have been working on taking what Sonoa provides with a ServiceNet product, and making it available as a service. We have some customers that are already going in production. It's something that we will start talking about in the very near future.
Read a full transcript of the discussion.

Listen to the podcast. Download the podcast. Find it on iTunes and Podcast.com. Learn more. Sponsor: Sonoa Systems.