Enterprise architecture and enterprise transformation: Related but distinct concepts that can change the world

Listen to the podcast. Find it on iTunes/iPod. Read a full transcript or download a copy. Sponsor: The Open Group.

For some, if you want enterprise transformation, you really need the organizing benefits of enterprise architecture (EA) to succeed.

For others, the elevation of enterprise architecture as an essential ingredient to enterprise transformation improperly conflates the role of enterprise architecture, and waters down enterprise architecture while risking its powerful contribution.

So how should we view these important roles and functions? How high into the enterprise transformation firmament should enterprise architecture rise? And will rising too high, in effect, melt its wings and cause it to crash back to earth and perhaps become irrelevant?

Or is enterprise transformation nowadays significantly dependent upon enterprise architecture, and therefore, we should make enterprise architecture a critical aspect for any business moving forward?

We posed these and other questions to a panel of business and EA experts at last month's Open Group Conference in San Francisco to deeply examine the fascinating relationship between enterprise architecture (EA) and enterprise transformation. [Disclosure: The Open Group is a sponsor of BriefingsDirect podcasts.]

The panel: Len Fehskens, Vice President of Skills and Capabilities at The Open Group; Madhav Naidu, Lead Enterprise Architect at Ciena Corp.; Bill Rouse, Professor in the School of Industrial and Systems Engineering and the College of Computing, as well as Executive Director of the Tennenbaum Institute, all at the Georgia Institute of Technology, and Jeanne Ross, Director and Principal Research Scientist at the MIT Center for Information Systems Research.

The discussion was moderated by Dana Gardner, Principal Analyst at Interarbor Solutions. [Disclosure: The Open Group and HP are sponsors of BriefingsDirect podcasts.]

Here are some excerpts:

Gardner: Why is enterprise transformation not significantly dependent upon enterprise architecture, and why would it be a disservice to bring enterprise architecture into the same category?

Fehskens: My biggest concern is the identification of enterprise architecture with enterprise transformation.

First of all, these two disciplines have different names, and there's a reason for that. Architecture is a means to transformation, but it is not the same as transformation. Architecture enables transformation, but by itself is not enough to effect successful transformation. There are a whole bunch of other things that you have to do.

My second concern is that right now, the discipline of enterprise architecture is sort of undergoing -- I wouldn’t call it an identity crisis -- but certainly, it's the case that we still really haven't come to a widespread, universally shared understanding of what enterprise architecture really means.

To make that problem worse by trying to fold enterprise transformation into the function of enterprise architecture is just not a good idea at this point.

My position is that they're two separate disciplines. Enterprise architecture is a valuable contributor to enterprise transformation, but the fact of the matter is that people have been transforming enterprises reasonably successfully for a long time without using enterprise architecture. So it's not necessary, but it certainly helps. ... There are other things that you need to be able to do besides developing architectures in order to successfully transform an enterprise.

Gardner: As a practitioner of enterprise architecture at Ciena Corp., are you finding that your role, the value that you’re bringing to your company as an enterprise architect, is transformative? Do you think that there's really a confluence between these different disciplines at this time?

Means and ends

Naidu: Transformation itself is more like a wedding and EA is more like a wedding planner. I know we have seen many weddings without a wedding planner, but it makes it easier if you have a wedding planner, because they have gone through certain steps (as part of their experience). They walk us through those processes, those methods, and those approaches. It makes it easier.

I agree with what Len said. Enterprise transformation is different. It's a huge task and it is the actual end. Enterprise architecture is a profession that can help lead the transformation successfully.

Almost everybody in the enterprise is engaged in [transformation] one way or another. The enterprise architect plays more like a facilitator role. They are bringing the folks together, aligning them with the transformation, the vision of it, and then driving the transformation and building the capabilities. Those are the roles I will look at EA handling, but definitely, these two are two different aspects.

Gardner: Is there something about the state of affairs right now that makes enterprise architecture specifically important or particularly important for enterprise transformation?

There is a lot of discussion about what really constitutes an EA and where are the boundaries for EA.

Naidu: We know many organizations that have successfully transformed without really calling a function EA and without really using help from a team called EA. But indirectly they are using the same processes, methods, and best practices. They may not be calling those things out, but they are using the best practices.

Rouse: There are two distinctions I’d like to draw. First of all, in the many transformation experiences we've studied, you can simplistically say there are three key issues: people, organizations, and technology, and the technology is the easy part. The people and organizations are the hard part.

The other thing is I think you’re talking about is the enterprise IT architecture. If I draw an enterprise architecture, I actually map out organizations and relationships among organizations and work and how it gets done by people and view that as the architecture of the enterprise.

Important enabler

Sometimes, we think of an enterprise quite broadly, like the architecture of the healthcare enterprise is not synonymous with information technology (IT). In fact, if you were to magically overnight have a wonderful IT architecture throughout our healthcare system in United States, it would be quite helpful but we would still have a problem with our system because the incentives aren’t right. The whole incentive system is messed up.

So I do think that the enterprise IT architecture, is an important enabler, a crucial enabler, to many aspects of enterprise transformation. But I don’t see them as close at all in terms of thinking of them as synonymous.

Gardner: Len Fehskens, are we actually talking about IT architecture or enterprise architecture and what's the key difference?

Fehskens: Well, again that’s this part of the problem, and there's a big debate going on within the enterprise architecture community whether enterprise architecture is really about IT, in which case it probably ought to be called enterprise IT architecture or whether it’s about the enterprise as a whole.

For example, when you look at the commitment of resources to the IT function in most organizations, depending on how you count, whether you count by headcount or dollars invested or whatever, the numbers typically run about 5-10 percent. So there's 90 percent of most organizations that is not about IT, and in the true enterprise transformation, that other 90 percent has to transform itself as well.

There's a big debate going on within the enterprise architecture community whether enterprise architecture is really about IT.

So part of it is just glib naming of the discipline. Certainly, what most people mean when they say enterprise architecture and what is actually practiced under the rubric of enterprise architecture is mostly about IT. That is, the implementation of the architecture, the effects of the architecture occurs primarily in the IT domain.

Gardner: But, Len, don't TOGAF at The Open Group and ArchiMate really step far beyond IT? Isn’t that sort of the trend?

Fehskens: It certainly is a trend, but I think we've still got a long way to go. Just look at the language that’s used in the architecture development method (ADM) for TOGAF, for example, and the model of an enterprise architecture. There's business, information, application, and technology.

Well, three of those concepts are very much related to IT and only one of them is really about business. And mostly, the business part is about that part of the business that IT can provide support for. Yes, we do know organizations that are using TOGAF to do architecture outside of the IT realm, but the way it's described, the way it was originally intended, is largely focused on IT.

Not a lot going on

What is going on is generally not called architecture. It's called organizational design or management or it goes under a whole bunch of other stuff. And it's not referred to as enterprise architecture, but there is a lot of that stuff happening. As I said earlier, it is essential to making enterprise transformation successful.

My personal opinion is that virtually all forms of design involve doing some architectural thinking. Whether you call it that or not, architecture is a particular aspect of the design process, and people do it without recognizing it, and therefore are probably not doing it explicitly.

But Bill made a really important observation, which is that it can't be solely about IT. There's lots of other stuff in the enterprise that needs to transform.

Ross: Go back to the challenge we have here of enterprise architecture being buried in the IT unit. Enterprise architecture is an enterprise effort, initiative, and impact. Because enterprise architecture is so often buried in IT, IT people are trying to do things and accomplish things that cannot be done within IT.

We've got to continue to push that enterprise architecture is about designing the way this company will do it business, and that it's far beyond the scope of IT alone. I take it back to the transformation discussion. What we find is that when a company really understands enterprise architecture and embraces it, it will go through a transformation, because it's not used to thinking that way and it's not used to acting that way.

Disciplined processes

If management says we're going to start using IT strategically, we're going to start designing ourselves so that we have disciplined business processes and that we use data well. The company is embracing enterprise architecture and that will lead to a transformation.

Gardner: You said that someday CIOs are going to report to the enterprise architects, and that’s the way it ought to be. Does that get closer to this notion that IT can't do this alone, that a different level of thinking across disciplines and functions needs to occur?

Ross: I certainly think so. Look at companies that have really embraced and gotten benefits from enterprise architecture like Procter & Gamble, Tetra Pak, and Maersk. At P&G’s, IT is reporting to the CIO but he is also the President of Shared Services. At Maersk and Tetra Pak, it's the Head of Global Business Processes.

Once we get CIOs either in charge with more of a business role and they are in charge of process, and of the technology, or are reporting to a COO or head of business process, head of business transformation, or head of shared services, then we know what it is we’re architecting, and the whole organization is designed so that architecture is a critical element.

But in practice, what we’re seeing is more CIOs reporting to someone who is, in fact, in charge of designing the architecture of the organization.

I don’t think that title-wise, this is ever going to happen. I don’t think we’re ever going to see a CIO report to chief enterprise architect. But in practice, what we’re seeing is more CIOs reporting to someone who is, in fact, in charge of designing the architecture of the organization.

By that, I mean business processes and its use of data. When we get there, first of all, we will transform to get to that point and secondly, we’ll really start seeing some benefits and real strategic impact of enterprise architecture.

Gardner: There's some cynicism and skepticism around architecture, and yet, what we’re hearing is it's not in name only. It is important, and it's increasingly important, even at higher and higher abstractions in the organization.

How to evangelize?

How then do you evangelize or propel architectural thinking into companies? How do you get the thinking around an architectural approach more deeply engrained in these companies?

Fehskens: Dana, I think that’s the $64,000 question. The fundamental way to get architectural thinking accepted is to demonstrate value. I mean to show that it really brings something to the party. That’s part of my concern about the conflation of enterprise transformation with enterprise architecture and making even bigger promises that probably can't be kept.

The reason that in organizations who’ve tried enterprise architecture and decided that it didn’t taste good, it was because the effort didn’t actually deliver any value.

The way to get architectural thinking integrated into an organization is to use it in places where it can deliver obvious, readily apparent value in the short-term and then grow out from that nucleus. Trying to bite off more than you can chew only results in you choking. That's the big problem we’ve had historically.

It’s about making promises that you can actually keep. Once you've done that, and done that consistently and repeatedly, then people will say that there's really something to this. There's some reason why these guys are actually delivering on a big promise.

Trying to bite off more than you can chew only results in you choking. That's the big problem we’ve had historically.

Rouse: We ran a study recently about what competencies you need to transform an organization based on a series of successful case studies and we did a survey with hundreds of top executives in the industry.

The number one and two things you need are the top leader has to have a vision of where you’re going and they have to be committed to making that happen. Without those two things, it seldom happens at all. From that perspective, I'd argue that the CIO probably already does report to the chief architect. Bill Gates and Steve Jobs architected Microsoft and Apple. Carnegie and Rockefeller architected the steel and oil industries.

If you look at the business histories of people with these very successful companies, often they had a really keen architectural sense of what the pieces were and how they needed to fit together. So if we’re going to really be in the transformation business with TOGAF and stuff, we need to be talking to the CEO, not the CIO.

Corporate strategy

Ross: I totally agree. The industries and companies that you cited, Bill, instinctively did what every company is going to need to do in the digital economy, which is think about corporate strategy not just in terms of what products do we offer, what markets are we in, what companies do we acquire, and what things do we sell up.

At the highest level, we have to get our arms around it. Success is dependent on understanding how we are fundamentally going to operate. A lot of CEOs have deferred that responsibility to others and when that mandate is not clear, it gets very murky.

What does happen in a lot of companies, because CEOs have a lot of things to pay attention to, is that once they have stated the very high-level vision, they absolutely can put a head of business process or a head of shared services or a COO type in charge of providing the clarification, providing the day-to-day oversight, establishing the relationships in the organizations so everybody really understands how this vision is going to work. I totally agree that this goes nowhere if the CEO isn’t at least responsible for a very high-level vision.

Gardner: So if what I think I'm hearing is correct, how you do things is just as important as what you do. Because we’re in such a dynamic environment, when it comes to supply chains and communications and the way in which technology influences more and more aspects of business, it needs to be architected, rather than be left to a fiat or a linear or older organizational functioning.

So Bill Rouse, the COO, the chief operating officer, wouldn’t this person be perhaps more aligned with enterprise architecture in the way that we’re discussing?

We can't find a single instance of a major enterprise transformation in a major company happening successfully without total commitment of top leadership.

Rouse: Let's start with the basic data. We can't find a single instance of a major enterprise transformation in a major company happening successfully without total commitment of top leadership. Organizations just don’t spontaneously transform on their own.

A lot of the ideas and a lot of the insights can come from elsewhere in the organization, but, given that the CEO is totally committed to making this happen, certainly the COO can play a crucial role in how it's then pursued, and the COO of course will be keenly aware of a whole notion of processes and the need to understand processes.

One of the companies I work very closely with tried to merge three companies by putting in ERP. After $300 million, they walked away from the investment, because they realized they had no idea of what the processes were. So the COO is a critical function here.

Just to go back to original point, you want total commitment by the CEO. You can't just launch the visionary message and walk away. At the same time, you need people who are actually dealing with the business processes to do a lot of the work.

Gardner: What the is the proper relationship between enterprise architecture and enterprise transformation?

Ross: I'd say the relationship between enterprise architecture and enterprise transformation is two-way. If an organization feels the need for a transformation -- in other words, if it feels it needs to do something -- it will absolutely need enterprise architecture as one of the tools for accomplishing that.

It will provide the clarity the organization needs in a time of mass change. People need to know where they're headed, and that is true in how they do their processes, how they design their data, and then how they implement IT.

It works just as well in reverse. If a company hasn't had a clear vision of how they want to operate, then they might introduce architecture to provide some of that discipline and clarity and it will inevitably lead to a transformation. When you go from just doing what every individual thought was best or every business unit thought was best to an enterprise vision of how a company will operate, you're imposing a transformation. So I think we are going to see these two hand-in-hand.

What's the relationship?

Rouse: I think enterprise transformation often involves a significant fundamental change of the enterprise architecture, broadly defined, which can then be enabled by the enterprise IT architecture.

Naidu: Like I mentioned in the beginning, one is end, another one is means. I look at the enterprise transformation as an end and enterprise architecture providing the kind of means. In one way it's like reaching the destination using some kind of transportation mechanism. That’s how I look at the difference between EA and ET.

Enterprise transformation often involves a significant fundamental change of the enterprise architecture.

Fehskens: One of the fundamental principles of architecture is taking advantage of reuse when it's appropriate. So I'm just going to reuse what everybody just said. I can't say it better. Enterprise architecture is a powerful tool for effecting enterprise transformation.

Jeanne is right. It's a symmetric or bidirectional back-and-forth kind of relationship.

Listen to the podcast. Find it on iTunes/iPod. Read a full transcript or download a copy. Sponsor: The Open Group.
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Interact with HP experts on latest cloud-enablement strategies at Feb. 29 online event

Cloud computing trends are now driving the need for a different approach to data center transformation.

The disruptions caused by the slack economy, data explosion and Big Data analysis, mobile computing, and social interactions are having a profound effect. Enterprises sense a need to move quickly in pursuit of their business goals.

This need to react quickly is also prompting the business side of the organization to exploit cloud computing – with or without IT’s consent. Forrester Research reports that business groups are adopting cloud 2.5 times faster than the typical organization's IT groups.

This, says Forrester, creates "supplier sprawl" as procurement of cloud services by the business groups remains separate and beyond control of IT. And that means a mess for CIOs who will need to measure and integrate those services at some time into a managed hybrid computing data center environment.

Cloud, in effect, is forcing a hastened and perhaps messy focus on what has already been under way: Services-oriented architecture, business services management, and an increased emphasis on process efficiency, and business-IT alignment.

Live discussion

To find out more on keeping the move to cloud models organized and rational, I'll be moderating a live deep-dive discussion on Feb 29, with a group of HP experts to explore how to cloud-enable and transform data centers. [Disclosure: HP is a sponsor of BriefingsDirect podcasts.]

The stakes have never been higher for keeping applications and businesses up and running.

Register now as seats are limited for this free HP Expert Chat.

In this free discussion (registration required), you'll hear latest recommendations for how to create the roadmap and inculcate the culture and organization required to support the coming future state of hybrid services delivery.

First in the hour-long multi-media presentation and questions and answers session, comes the latest from one of HP's top cloud experts, Chris Coggrave, Global Director of Data Centre Transformation and Cloud Services at HP. You'll hear about the challenges and the payoffs of making these data center transitions well. Tellingly, much of what needs to be done is not strictly of a technical nature. Now is the time for making preparations for the new management, organization and processes required to support a service-oriented approach and successful cloud development.

After Chris's chat, viewers will be invited to participate in the interactive question-and-answer session with actual HP cloud-enablement experts. Moreover, both questions and answers will be automatically translated into 13 major languages to demonstrate how service and support services know no boundaries, time zones or language barriers.

Register now as seats are limited for this free HP Expert Chat.

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Architecture and change: The proper end is fitness for purpose

This guest post comes courtesy of Leonard Fehskens, Vice President of Skills and Capabilities at The Open Group.

By Leonard Fehskens

The enterprise transformation theme of The Open Group’s San Francisco conference reminded me of the common assertion that architecture is about change, and the implication that enterprise architecture is thus about enterprise transformation.

We have to be careful that we don’t make change an end in itself. We have to remember that change is a means to the end of getting something we want that is different from what we have. In the enterprise context, that something has been labeled in different ways. One is “alignment,” specifically “business/IT alignment.” Some have concluded that alignment isn’t quite the right idea, and it’s really “integration” we are pursuing. Others have suggested that “coherency” is a better characterization of what we want.

I think all of these are still just means to an end, and that end is fitness for purpose. The pragmatist in me says I don’t really care if all the parts of a system are “aligned” or “integrated” or “coherent,” as long as that system is fit for purpose, i.e., does what it’s supposed to do. [Disclosure: The Open Group is a sponsor of BriefingsDirect podcasts.]

I think all of these are still just means to an end, and that end is fitness for purpose.

I’m sure some will argue that alignment and integration and coherency ensure that a system is “optimal” or “efficient,” but doing the wrong thing optimally or efficiently isn’t what we want systems to do. It’s easy to imagine a system that is aligned, integrated and coherent but still not fit for purpose, and it’s just as easy to imagine a system that is not aligned, not integrated and not coherent but that is fit for purpose.

Of course, we can insist that alignment, integration and coherency be with respect to a system’s purpose, but if that’s the case, why don’t we say so directly? Why use words that strongly suggest internal properties of the system, rather than its relationship to an external purpose?

Value is in implementation

Whatever we call it, continuous pursuit of something is ultimately the continuous failure to achieve it. It isn’t the chase that matters, it’s the catch. While I am sympathetic to the idea that there is intrinsic value in “doing architecture,” the real value is in the resulting architecture and its implementation. Until we actually implement the architecture, we can only answer the question, “Are we there yet?” with, “No, not yet.”

Let me be clear that I’m not arguing, or even assuming, that things don’t change and we don’t need to cope with change. Of course they do, and of course we do. But we should take a cue from rock climbers -- the ones who don’t fall generally follow the principle “only move one limb at a time, from a secure position.”

What stakeholders mean by fitness for purpose must be periodically revisited and revised. It’s fashionable to say “Enterprise architecture is a journey, not a destination,” and this is reflected in definitions of enterprise architecture that refer to it as a “continuous process.” However, the fact is that journey has to pass through specific waypoints. There may be no final destination, but there is always a next destination.

There may be no final destination, but there is always a next destination.

Finally, we should not forget that while the pursuit of fitness for purpose may require that some things change; it may also require that some things not change. We risk losing this insight if we conclude that the primary purpose of architecture is to enable change. The primary purpose of architecture is to ensure fitness for purpose.

For a fuller treatment of the connection between architecture and fitness for purpose, see my presentations to The Open Group Conferences in Boston, July 2010, “What ‘Architecture’ in ‘Enterprise Architecture’ Ought to Mean,” and Amsterdam, October 2010, “Deriving Execution from Strategy: Architecture and the Enterprise.”

This guest post comes courtesy of Leonard Fehskens, Vice President of Skills and Capabilities at The Open Group.

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HP's Gen8 servers attack data center woes head on with better management, automation, and energy conservation to cut total costs

HP today took direct aim at the ever-increasing costs of data centers and managing an explosion of data by announcing a new generation of automated and efficient hardware. The new generation of ProLiant servers includes better internal management, powerful automation features, and improved energy conservation.

The ProLiant Gen8 servers are part HP's Converged Infrastructure strategy, and represent the first step in the company's Project Voyager, a two-year, $300-million effort to redefine the economics of the data center. At the heart of the new generation of servers is ProActive Insight architecture, which includes integrated lifecycle automation, dynamic workload acceleration, automated energy optimization, and proactive service and support. [Disclosure: HP is a sponsor of BriefingsDirect podcasts.]

Data has become a differentiator in business, and with an ever-expanding growth in storage needs, enterprises are feeling the pinch in personnel costs, energy, and facilities. Supporting data as a lifecycle may be IT's fastest growing cost worldwide.

Analysts now predict a 45 percent annual increase in storage over the next three years, and the current annual costs associated with storage are estimated at $157 billion. In addition, server administration and operations cost three times the price of servers, while the cost of facilities to accommodate the data center is even higher.

“The skyrocketing cost of operations in the data center is unsustainable, and enterprises are looking to HP to help solve this problem,” said Mark Potter, senior vice president and general manager, Industry standard Servers and Software, HP. “We are delivering innovative intelligence technologies that enable servers to virtually take care of themselves, allowing data center staff to devote more time to business innovation.”

Integrated lifecycle management

Incorporating three major innovations, Integrated Lifecycle Automation simplifies common tasks to keep systems running at peak performance, with an estimated 93 percent less downtime during updates than with previous generations, said HP. These innovations include:

• Intelligent Provisioning, which enables organizations to get systems online three times faster with a fully integrated server and operating system configuration tool.

  Intelligent Provisioning enables organizations to get systems online three times faster with a fully integrated server and operating system configuration tool.

  
  
• Active Health system, which allows administrators to collect troubleshooting information five times faster by continuously monitoring more than 1,600 system parameters and securely logging all configuration changes.
  
• Smart Update, a system maintenance tool that systematically updates servers and blade infrastructures at the scale of the data center.

Dynamic workload acceleration

The demand for data-intensive and transactional workloads such as data warehousing, real-time analytics, and virtualized environments is expanding dramatically. These workloads bring unpredictability to the data center requiring a fundamental change in the way compute and storage services integrate.

HP's Gen8 servers aim to reduce and in some cases eliminate bottlenecks by converging compute and storage services through three innovations:

• Solid-state optimization, delivering what HP says is a 500 percent improved storage performance using SSDs that reduces costs and downtime over previous generations, and promises two times more storage per server.

  Intelligent performance analytics continuously optimize system performance and efficiency in real time.

• Real-time data protection, adding multiple embedded data protection technologies such as Advanced Data Mirroring, which HP says is 1,000 times safer than traditional two-drive mirroring in previous generations, while improving read performance.
  
• Intelligent performance analytics that continuously optimize system performance and efficiency in real time, with the ability to analyze a variety of workload-specific data points.

Automated energy optimization

Ensuring that data center capacity will meet growing workload requirements is critical. However, constraints on physical space, rising power demands, and limits on available cooling are adversely affecting data center capacity. In many organizations IT managers are struggling to get what they need from existing resources without inadvertently causing downtime.

The Gen8 servers enable data center and IT managers to identify the physical location of each server in the rack, row and data center. This insight, combined with a sea of intelligent sensors embedded into each server, allows users to reduce power requirements, reclaim as much as 10 percent more usable power per circuit and eliminate manual configuration and tracking errors that can increase downtime.

The Gen8 servers enable data center and IT managers to identify the physical location of each server in the rack, row and data center.

Three new features automate energy optimization in the data center so users can:

• Optimize workload placement with Location Discovery Services and eliminate labor-intensive and error-prone tracking of IT assets
  
• Reduce energy use and increase power capacity with Thermal Discovery Services, which improve airflow efficiency by as much as 25 percent with an intelligent server rack meaning that enterprises can realize an estimated energy saving of $2,750 per 10kW rack
• Increase system uptime with Power Discovery Services, which automatically track power usage per rack and server, eliminating errors and manual record keeping to reduce unplanned data center outages

Partner program

HP says the new servers will also be a boon to participants in the Partner Program, because partners can expand their service portfolio, increase partner touchpoints, enhance remote technical capabilities, and create consultative opportunities over the life of the customer’s solution.

Further, by eliminating manual processes and the potential of human error, HP and channel partners can reduce outages, while focusing IT resources on strategic tasks. Specifically, partners can:

• Deploy servers seven times faster over competing servers with automation and elimination of software downloads and CD installations.

  The skyrocketing cost of operations in the data center is unsustainable, and enterprises are looking to HP to help solve this problem.

  
  
• Reduce downtime by automating processes for updates, application provisioning, patch management, and other maintenance tasks.
  
• Improve issue resolution with a 95 percent "first-time fix" rate and 40 percent reduction in problem resolution through Insight Online, Active Health, and Insight Remote Support, which automatically pinpoint, diagnose and often proactively fix issues.

ProLiant Gen8 servers are available to early-adopter clients today. General availability begins in March and continues throughout 2012. This includes ProLiant ML tower servers for remote and branch offices and versatile ProLiant DL rack-mount servers that deliver a balance of efficiency and performance. Also included are ProLiant BL blade servers for cloud-ready Converged Infrastructure and ProLiant SL scalable system servers built for web, cloud and massively scaled environments.

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User meta data wars going way too far, Google

I'm a big fan of Google, always have been. But the thirst for pulling in more users to its Google+ social network is about to turn my admiration south.

Now Google is not alone in sliding down the slippery slope of user information invasion. But they are getting too good at it, and they have a huge exploitation potential that others do not.

Google+ seems to now -- I just noticed it today -- require me to click a little box NOT to send my Google+ posts to all the contacts in MY Gmail address book that are not already on Google+.

That's right. When I have something to post to my circles of social connections on Google+ I have to opt out of not having Google send a copy of that post to all the people in my own address book via unsolicited email -- also known as spam. Kind of defeats the purpose of having circles in the first place, right?

This puts me in the place of shilling for Google+ unless I opt out. Not necessarily evil, but not benign, either.

Incidentally, if I wanted to jam all my posts to all my contacts, to spam them, I'd just blast it out to my contacts as my own email. No need for Google+.

So today I'm being held up as a spammer from those I care about most, those I intentionally put in my address book, and that I thought was still ****MY**** data even if it is -- gulp -- in the cloud on Google or iCloud or ... oh my, where ever else my once-private address book is now being sucked into.

But I do not want to spam my contacts. I'd be a fool too. And Google should not want to spam my contacts either, even if they do have Facebook envy to a foolish level.

To be fair, a lot of other Facebook wannabes are also resorting to user address book shenanigans. Path just got a whole lot of flak for outright downloading address books. Not sure if that was a bug or a feature.

And some site called ApnaCircle last month had me scrambling to stop email invites to join it from going out again and again to my contacts. That was not my intent. So I deleted my account, but had to manually delete all my contacts there too or the emails kept going out.

This is not how word of mouth marketing or social networking is supposed to work, folks. I kind of feel like my pocket has been picked of the little black book I keep there for my contacts. My contacts. Did I give up the rights to my contacts when I placed them in an address book on Gmail? Maybe I did, but not for long.

No, this filching of user data is social networking run amok, and it needs to stop.

NewSQL pioneer Clustrix delivers free software-only kit to demo shard-less MySQL scaling, unveils a poster child use at Twoo

There's a lot to like about MySQL databases if you're a start-up, until success comes knocking a bit too fast.

When big data demand soars then MySQL can sour on making the transactions needed on time. Sharding the application and data resources has been about the only answer, other than to painfully and expensively cut and run to another data base like NoSQL.

This was the problem facing Massive Media when its social networking site Twoo rapidly grew to four million users in six months. By using the Clustrix distributed relational database system, Massive Media gained high scale-out transactional performance and automated fault tolerance, said Clustrix.

And that has now made Twoo the poster child for Clustrix, a San Francisco start-up funded by Sequoia and USVP and its co-founder, Paul Mikesell, also co-founded Isilon, which was sold to EMC for $2.25 billion.

Recognizing the huge uptake in MySQL -- while also understanding the database's limits -- promoted Clustrix to find a NewSQL alternative, first via a hardware appliance play, and now this week broadening to a software-only environment too that simulates the hardware components of the Clustrix database appliance.

On Tuesday, Clustrix announced the availability of the free Clustrix Development Kit, allowing users to try out the NewSQL system that it's backers say scales to an "unlimited number of users, transactions or data."

New class of database

Clustrix fits into the new class of hybrid SQL-NoSQL database solutions that combine the advantage of being compatible with many SQL applications and providing the scalability of NoSQL ones. Other such solutions include Database.com with ODBC/JDBC drivers, NuoDB, Xeround, and VoltDB, according to InfoQ.

"We are seeing increased interest in NewSQL database technologies that enable users to scale their databases without having to resort to complex manual sharding," said Matt Aslett, research manager, data management and analytics at 451 Research, in a release. "Clustrix's combination of an SSD-based appliance and MySQL compatibility is a compelling alternative for enterprises struggling to manage with sharding MySQL."

Clustrix uniquely offers a hardware solution that provides for linear scalability by simply adding hardware appliance nodes to the database cluster as demand mounts. The appliances sport a 4- or 8-cores processor, 24-48GB RAM, and 448-896GB SSD, and the entire cluster is seen and managed as one database, according to InfoQ. Pricing starts at about $100,000.

Eliminating the need for database sharding, which Clustrix CEO Robin Purohit calls "a toxic event," is huge because of the manual work required of developers (three times the code), the complexity due to not being able to do transactions across shards, and difficulty doing joins and innovations across the sharded data. You might recall that Purohit was an executive at HP Software before he joined Clustrix last October.

The value of the hybrid SQL-NoSQL database solutions reminds me of where server virtualization was a few years ago. A very good thing can quickly become a bad thing when sprawl and complexity undercut the benefits.

If Clustrix and its brethren can allow MySQL values to grow unencumbered via NewSQL then it will be of interest to more than start-ups. Enterprises building new applications for cloud, mobile, and high-transactions-intense big data uses may well be seduced to the NewSQL way as well. And there will be a lot of skilled developers and DBAs at their disposal who know MySQL well.

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Five tips enterprise architects can learn from the Winchester Mystery House

This guest post comes courtesy of E.G. Nadhan of HP Enterprise Services.

By E.G.Nadhan, HP Enterprise Services

Not far from where The Open Group Conference was held in San Francisco this week is the Winchester Mystery House, once the personal residence of Sarah Winchester, widow of the gun magnate William Wirt Winchester. It took 38 years to build this house. Extensions and modifications were primarily based on a localized requirement du jour. Today, the house has several functional abnormalities that have no practical explanation.

To build a house right, you need a blueprint that details what is to be built, where, why and how based on the home owner's requirements (including cost). As the story goes, Sarah Winchester's priorities were different. However, if we don't follow this systematic approach as enterprise architects, we are likely to land up with some Winchester IT houses as well.

Or, have we already? Enterprises are always tempted to address the immediate problem at hand with surprisingly short timelines. Frequent implementations of sporadic, tactical additions evolve to a Winchester Architecture. Right or wrong, Sarah Winchester did this by choice. If enterprises of today land up with such architectures, it can only by chance and not by choice.

Choice not chance

So, here are my tips to architect by choice rather than chance:

1. Establish your principles: Fundamental architectural principles must be in place that serve as a rock solid foundation upon which architectures are based. These principles are based on generic, common-sense tenets that are refined to apply specifically to your enterprise.
2. Install solid governance: The appropriate level of architectural governance must be in place with the participation from the stakeholders concerned. This governance must be exercised, keeping these architectural principles in context.
3. Ensure business alignment: After establishing the architectural vision, Enterprise Architecture must lead in with a clear definition of the over-arching business architecture which defines the manner in which the other architectural layers are realized. Aligning business to IT is one of the primary responsibilities of an enterprise architect.
4. Plan for continuous evaluation: Enterprise Architecture is never really done. There are constant triggers (internal and external) for implementing improvements and extensions. Consumer behavior, market trends and technological evolution can trigger aftershocks within the foundational concepts that the architecture is based upon.
5. Standardize: All that said, enterprises must be agile in order to react to such demands. A standardized and modularized approach is key. Standardization can be implemented in various shapes and forms. It could be the Architectural Development Method (TOGAF), the reference architecture for a Service Oriented Approach or the manner in which infrastructure services are provisioned across SOA and Cloud solutions.

Thus, it is interesting that The Open Group conference was miles away from the Winchester House. By choice, I would expect enterprise architects to go to The Open Group Conference. By chance, if you do happen by the Winchester House and are able to relate it to your Enterprise Architecture, please follow the tips above to architect by choice, and not by chance.

If you have instances where you have seen the Winchester pattern, do let me know by commenting here or following me on Twitter @NadhanAtHP.

This blog post was originally posted on HP’s Transforming IT Blog.

This guest post comes courtesy of E.G. Nadhan of HP Enterprise Services.

You may also be interested in:

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Open Group security gurus dissect the cloud: Higher or lower risk?

Listen to the podcast. Find it on iTunes/iPod. Read a full transcript or download a copy. Sponsor: The Open Group.

For some, any move to the cloud -- at least the public cloud -- means a higher risk for security.

For others, relying more on a public cloud provider means better security. There’s more of a concentrated and comprehensive focus on security best practices that are perhaps better implemented and monitored centrally in the major public clouds.

And so which is it? Is cloud a positive or negative when it comes to cyber security? And what of hybrid models that combine public and private cloud activities, how is security impacted in those cases?

We posed these and other questions to a panel of security experts at last week's Open Group Conference in San Francisco to deeply examine how cloud and security come together -- for better or worse.

The panel: Jim Hietala, Vice President of Security for The Open Group; Stuart Boardman, Senior Business Consultant at KPN, where he co-leads the Enterprise Architecture Practice as well as the Cloud Computing Solutions Group; Dave Gilmour, an Associate at Metaplexity Associates and a Director at PreterLex Ltd., and Mary Ann Mezzapelle, Strategist for Enterprise Services and Chief Technologist for Security Services at HP.

The discussion was moderated by Dana Gardner, Principal Analyst at Interarbor Solutions. [Disclosure: The Open Group and HP are sponsors of BriefingsDirect podcasts.]

Here are some excerpts:

Gardner: Is this notion of going outside the firewall fundamentally a good or bad thing when it comes to security?

Hietala: It can be either. Talking to security people in large companies, frequently what I hear is that with adoption of some of those services, their policy is either let’s try and block that until we get a grip on how to do it right, or let’s establish a policy that says we just don’t use certain kinds of cloud services. Data I see says that that’s really a failed strategy. Adoption is happening whether they embrace it or not.

The real issue is how you do that in a planned, strategic way, as opposed to letting services like Dropbox and other kinds of cloud collaboration services just happen. So it’s really about getting some forethought around how do we do this the right way, picking the right services that meet your security objectives, and going from there.

Gardner: Is cloud computing good or bad for security purposes?

Boardman: It’s simply a fact, and it’s something that we need to learn to live with.

What I've noticed through my own work is a lot of enterprise security policies were written before we had cloud, but when we had private web applications that you might call cloud these days, and the policies tend to be directed toward staff’s private use of the cloud.

Then you run into problems, because you read something in policy -- and if you interpret that as meaning cloud, it means you can’t do it. And if you say it’s not cloud, then you haven’t got any policy about it at all. Enterprises need to sit down and think, "What would it mean to us to make use of cloud services and to ask as well, what are we likely to do with cloud services?"

Gardner: Dave, is there an added impetus for cloud providers to be somewhat more secure than enterprises?

Gilmour: It depends on the enterprise that they're actually supplying to. If you're in a heavily regulated industry, you have a different view of what levels of security you need and want, and therefore what you're going to impose contractually on your cloud supplier. That means that the different cloud suppliers are going to have to attack different industries with different levels of security arrangements.

The problem there is that the penalty regimes are always going to say, "Well, if the security lapses, you're going to get off with two months of not paying" or something like that. That kind of attitude isn't going to go in this kind of security.

What I don’t understand is exactly how secure cloud provision is going to be enabled and governed under tight regimes like that.

An opportunity

Gardner: Jim, we've seen in the public sector that governments are recognizing that cloud models could be a benefit to them. They can reduce redundancy. They can control and standardize. They're putting in place some definitions, implementation standards, and so forth. Is the vanguard of correct cloud computing with security in mind being managed by governments at this point?

Hietala: I'd say that they're at the forefront. Some of these shared government services, where they stand up cloud and make it available to lots of different departments in a government, have the ability to do what they want from a security standpoint, not relying on a public provider, and get it right from their perspective and meet their requirements. They then take that consistent service out to lots of departments that may not have had the resources to get IT security right, when they were doing it themselves. So I think you can make a case for that.

Gardner: Stuart, being involved with standards activities yourself, does moving to the cloud provide a better environment for managing, maintaining, instilling, and improving on standards than enterprise by enterprise by enterprise? As I say, we're looking at a larger pool and therefore that strikes me as possibly being a better place to invoke and manage standards.

Boardman: Dana, that's a really good point, and I do agree. Also, in the security field, we have an advantage in the sense that there are quite a lot of standards out there to deal with interoperability, exchange of policy, exchange of credentials, which we can use. If we adopt those, then we've got a much better chance of getting those standards used widely in the cloud world than in an individual enterprise, with an individual supplier, where it’s not negotiation, but "you use my API, and it looks like this."

Will we get enough specific weight of people who are using it to force the others to come on board? And I have no idea what the answer to that is.

Having said that, there are a lot of well-known cloud providers who do not currently support those standards and they need a strong commercial reason to do it. So it’s going to be a question of the balance. Will we get enough specific weight of people who are using it to force the others to come on board? And I have no idea what the answer to that is.

Gardner: We've also seen that cooperation is an important aspect of security, knowing what’s going on on other people's networks, being able to share information about what the threats are, remediation, working to move quickly and comprehensively when there are security issues across different networks.

Is that a case, Dave, where having a cloud environment is a benefit? That is to say more sharing about what’s happening across networks for many companies that are clients or customers of a cloud provider rather than perhaps spotty sharing when it comes to company by company?

Gilmour: There is something to be said for that, Dana. Part of the issue, though, is that companies are individually responsible for their data. They're individually responsible to a regulator or to their clients for their data. The question then becomes that as soon as you start to share a certain aspect of the security, you're de facto sharing the weaknesses as well as the strengths.

So it’s a two-edged sword. One of the problems we have is that until we mature a little bit more, we won’t be able to actually see which side is the sharpest.

Gardner: So our premise that cloud is good and bad for security is holding up, but I'm wondering whether the same things that make you a risk in a private setting -- poor adhesion to standards, no good governance, too many technologies that are not being measured and controlled, not instilling good behavior in your employees and then enforcing that -- wouldn’t this be the same either way? Is it really cloud or not cloud, or is it good security practices or not good security practices? Mary Ann?

No accountability

Mezzapelle: You're right. It’s a little bit of that "garbage in, garbage out," if you don’t have the basic things in place in your enterprise, which means the policies, the governance cycle, the audit, and the tracking, because it doesn’t matter if you don’t measure it and track it, and if there is no business accountability.

David said it -- each individual company is responsible for its own security, but I would say that it’s the business owner that’s responsible for the security, because they're the ones that ultimately have to answer that question for themselves in their own business environment: "Is it enough for what I have to get done? Is the agility more important than the flexibility in getting to some systems or the accessibility for other people, as it is with some of the ubiquitous computing?"

So you're right. If it’s an ugly situation within your enterprise, it’s going to get worse when you do outsourcing, out-tasking, or anything else you want to call within the cloud environment. One of the things that we say is that organizations not only need to know their technology, but they have to get better at relationship management, understanding who their partners are, and being able to negotiate and manage that effectively through a series of relationships, not just transactions.

Gardner: If data and sharing data is so important, it strikes me that cloud component is going to be part of that, especially if we're dealing with business processes across organizations, doing joins, comparing and contrasting data, crunching it and sharing it, making data actually part of the business, a revenue generation activity, all seems prominent and likely.

So to you, Stuart, what is the issue now with data in the cloud? Is it good, bad, or just the same double-edged sword, and it just depends how you manage and do it?

Boardman: Dana, I don’t know whether we really want to be putting our data in the cloud, so much as putting the access to our data into the cloud. There are all kinds of issues you're going to run up against, as soon as you start putting your source information out into the cloud, not the least privacy and that kind of thing.

A bunch of APIs

What you can do is simply say, "What information do I have that might be interesting to people? If it’s a private cloud in a large organization elsewhere in the organization, how can I make that available to share?" Or maybe it's really going out into public. What a government, for example, can be thinking about is making information services available, not just what you go and get from them that they already published. But “this is the information," a bunch of APIs if you like. I prefer to call them data services, and to make those available.

So, if you do it properly, you have a layer of security in front of your data. You're not letting people come in and do joins across all your tables. You're providing information. That does require you then to engage your users in what is it that they want and what they want to do. Maybe there are people out there who want to take a bit of your information and a bit of somebody else’s and mash it together, provide added value. That’s great. Let’s go for that and not try and answer every possible question in advance.

Gardner: Dave, do you agree with that, or do you think that there is a place in the cloud for some data?

Gilmour: There's definitely a place in the cloud for some data. I get the impression that there is going to drive out of this something like the insurance industry, where you'll have a secondary cloud. You'll have secondary providers who will provide to the front-end providers. They might do things like archiving and that sort of thing.

If you have that situation where your contractual relationship is two steps away, then you have to be very confident and certain of your cloud partner.

Now, if you have that situation where your contractual relationship is two steps away, then you have to be very confident and certain of your cloud partner, and it has to actually therefore encompass a very strong level of governance.

The other issue you have is that you've got then the intersection of your governance requirements with that of the cloud provider’s governance requirements. Therefore you have to have a really strongly -- and I hate to use the word -- architected set of interfaces, so that you can understand how that governance is actually going to operate.

Gardner: Wouldn’t data perhaps be safer in a cloud than if they have a poorly managed network?

Mezzapelle: There is data in the cloud and there will continue to be data in the cloud, whether you want it there or not. The best organizations are going to start understanding that they can’t control it that way and that perimeter-like approach that we've been talking about getting away from for the last five or seven years.

So what we want to talk about is data-centric security, where you understand, based on role or context, who is going to access the information and for what reason. I think there is a better opportunity for services like storage, whether it’s for archiving or for near term use.

There are also other services that you don’t want to have to pay for 12 months out of the year, but that you might need independently. For instance, when you're running a marketing campaign, you already share your data with some of your marketing partners. Or if you're doing your payroll, you're sharing that data through some of the national providers.

Data in different places

So there already is a lot of data in a lot of different places, whether you want cloud or not, but the context is, it’s not in your perimeter, under your direct control, all of the time. The better you get at managing it wherever it is specific to the context, the better off you will be.

Hietala: It’s a slippery slope [when it comes to customer data]. That’s the most dangerous data to stick out in a cloud service, if you ask me. If it's personally identifiable information, then you get the privacy concerns that Stuart talked about. So to the extent you're looking at putting that kind of data in a cloud, looking at the cloud service and trying to determine if we can apply some encryption, apply the sensible security controls to ensure that if that data gets loose, you're not ending up in the headlines of The Wall Street Journal.

Gardner: Dave, you said there will be different levels on a regulatory basis for security. Wouldn’t that also play with data? Wouldn't there be different types of data and therefore a spectrum of security and availability to that data?

Gilmour: You're right. If we come back to Facebook as an example, Facebook is data that, even if it's data about our known customers, it's stuff that they have put out there with their will. The data that they give us, they have given to us for a purpose, and it is not for us then to distribute that data or make it available elsewhere. The fact that it may be the same data is not relevant to the discussion.

Three-dimensional solution

That’s where I think we are going to end up with not just one layer or two layers. We're going to end up with a sort of a three-dimensional solution space. We're going to work out exactly which chunk we're going to handle in which way. There will be significant areas where these things crossover.

The other thing we shouldn’t forget is that data includes our software, and that’s something that people forget. Software nowadays is out in the cloud, under current ways of running things, and you don't even always know where it's executing. So if you don’t know where your software is executing, how do you know where your data is?

It's going to have to be just handled one way or another, and I think it's going to be one of these things where it's going to be shades of gray, because it cannot be black and white. The question is going to be, what's the threshold shade of gray that's acceptable.

Gardner: Mary Ann, to this notion of the different layers of security for different types of data, is there anything happening in the market that you're aware of that’s already moving in that direction?

That's the importance of something like an enterprise architecture that can help you understand that you're not just talking about the technology components, but the information.

Mezzapelle: The experience that I have is mostly in some of the business frameworks for particular industries, like healthcare and what it takes to comply with the HIPAA regulation, or in the financial services industry, or in consumer products where you have to comply with the PCI regulations.

There has continued to be an issue around information lifecycle management, which is categorizing your data. Within a company, you might have had a document that you coded private, confidential, top secret, or whatever. So you might have had three or four levels for a document.

You've already talked about how complex it's going to be as you move into trying understand, not only for that data, that the name Mary Ann Mezzapelle, happens to be in five or six different business systems over a 100 instances around the world.

That's the importance of something like an enterprise architecture that can help you understand that you're not just talking about the technology components, but the information, what they mean, and how they are prioritized or critical to the business, which sometimes comes up in a business continuity plan from a system point of view. That's where I've advised clients on where they might start looking to how they connect the business criticality with a piece of information.

One last thing. Those regulations don't necessarily mean that you're secure. It makes for good basic health, but that doesn't mean that it's ultimately protected.You have to do a risk assessment based on your own environment and the bad actors that you expect and the priorities based on that.

Leaving security to the end

Boardman: I just wanted to pick up here, because Mary Ann spoke about enterprise architecture. One of my bugbears -- and I call myself an enterprise architect -- is that, we have a terrible habit of leaving security to the end. We don't architect security into our enterprise architecture. It's a techie thing, and we'll fix that at the back. There are also people in the security world who are techies and they think that they will do it that way as well.

I don’t know how long ago it was published, but there was an activity to look at bringing the SABSA Methodology from security together with TOGAF. There was a white paper published a few weeks ago.

The Open Group has been doing some really good work on bringing security right in to the process of EA.

Hietala: In the next version of TOGAF, which has already started, there will be a whole emphasis on making sure that security is better represented in some of the TOGAF guidance. That's ongoing work here at The Open Group.

Gardner: As I listen, it sounds as if the in the cloud or out of the cloud security continuum is perhaps the wrong way to look at it. If you have a lifecycle approach to services and to data, then you'll have a way in which you can approach data uses for certain instances, certain requirements, and that would then apply to a variety of different private cloud, public cloud, hybrid cloud.

You may come to the conclusion in some cases that the risk is too high and the mitigation too expensive.

Is that where we need to go, perhaps have more of this lifecycle approach to services and data that would accommodate any number of different scenarios in terms of hosting access and availability? The cloud seems inevitable. So what we really need to focus on are the services and the data.

Boardman: That’s part of it. That needs to be tied in with the risk-based approach. So if we have done that, we can then pick up on that information and we can look at a concrete situation, what have we got here, what do we want to do with it. We can then compare that information. We can assess our risk based on what we have done around the lifecycle. We can understand specifically what we might be thinking about putting where and come up with a sensible risk approach.

You may come to the conclusion in some cases that the risk is too high and the mitigation too expensive. In others, you may say, no, because we understand our information and we understand the risk situation, we can live with that, it's fine.

Gardner: It sounds as if we are coming at this as an underwriter for an insurance company. Is that the way to look at it?

Current risk

Gilmour: That’s eminently sensible. You have the mortality tables, you have the current risk, and you just work the two together and work out what's the premium. That's probably a very good paradigm to give us guidance actually as to how we should approach intellectually the problem.

Mezzapelle: One of the problems is that we don’t have those actuarial tables yet. That's a little bit of an issue for a lot of people when they talk about, "I've got $100 to spend on security. Where am I going to spend it this year? Am I going to spend it on firewalls? Am I going to spend it on information lifecycle management assessment? What am I going to spend it on?" That’s some of the research that we have been doing at HP is to try to get that into something that’s more of a statistic.

So, when you have a particular project that does a certain kind of security implementation, you can see what the business return on it is and how it actually lowers risk. We found that it’s better to spend your money on getting a better system to patch your systems than it is to do some other kind of content filtering or something like that.

Gardner: Perhaps what we need is the equivalent of an Underwriters Laboratories (UL) for permeable organizational IT assets, where the security stamp of approval comes in high or low. Then, you could get you insurance insight-- maybe something for The Open Group to look into. Any thoughts about how standards and a consortium approach would come into that?

Hietala: I don’t know about the UL for all security things. That sounds like a risky proposition.

Gardner: It could be fairly popular and remunerative.

Hietala: It could.

Mezzapelle: An unending job.

Hietala: I will say we have one active project in the Security Forum that is looking at trying to allow organizations to measure and understand risk dependencies that they inherit from other organizations.

At the end of the day, you're always accountable for the data that you hold. It doesn’t matter where you put it and how many other parties they subcontract that out to.

So if I'm outsourcing a function to XYZ corporation, being able to measure what risk am I inheriting from them by virtue of them doing some IT processing for me, could be a cloud provider or it could be somebody doing a business process for me, whatever. So there's work going on there.

I heard just last week about a NSF funded project here in the U.S. to do the same sort of thing, to look at trying to measure risk in a predictable way. So there are things going on out there.

Gardner: We have to wrap up, I'm afraid, but Stuart, it seems as if currently it’s the larger public cloud provider, something of Amazon and Google and among others that might be playing the role of all of these entities we are talking about. They are their own self-insurer. They are their own underwriter. They are their own risk assessor, like a UL. Do you think that's going to continue to be the case?

Boardman: No, I think that as cloud adoption increases, you will have a greater weight of consumer organizations who will need to do that themselves. You look at the question that it’s not just responsibility, but it's also accountability. At the end of the day, you're always accountable for the data that you hold. It doesn’t matter where you put it and how many other parties they subcontract that out to.

The weight will change

So there's a need to have that, and as the adoption increases, there's less fear and more, "Let’s do something about it." Then, I think the weight will change.

Plus, of course, there are other parties coming into this world, the world that Amazon has created. I'd imagine that HP is probably one of them as well, but all the big names in IT are moving in here, and I suspect that also for those companies there's a differentiator in knowing how to do this properly in their history of enterprise involvement.

So yeah, I think it will change. That's no offense to Amazon, etc. I just think that the balance is going to change.

Gilmour: Yes. I think that's how it has to go. The question that then arises is, who is going to police the policeman and how is that going to happen? Every company is going to be using the cloud. Even the cloud suppliers are using the cloud. So how is it going to work? It’s one of these never-decreasing circles.

There's going to be a convergence of the consumer-driven, cloud-based model, which Amazon and Google represent, with an enterprise approach that corporations like HP are representing.

Mezzapelle: At this point, I think it’s going to be more evolution than revolution, but I'm also one of the people who've been in that part of the business -- IT services -- for the last 20 years and have seen it morph in a little bit different way.

Stuart is right that there's going to be a convergence of the consumer-driven, cloud-based model, which Amazon and Google represent, with an enterprise approach that corporations like HP are representing. It’s somewhere in the middle where we can bring the service level commitments, the options for security, the options for other things that make it more reliable and risk-averse for large corporations to take advantage of it.

Listen to the podcast. Find it on iTunes/iPod. Read a full transcript or download a copy. Sponsor: The Open Group.

You may also be interested in:

• Capgemini's CTO on Why Cloud Computing Exposes the Duality Between IT and Business
• San Francisco Conference observations: Enterprise transformation, enterprise architecture, SOA and a splash of cloud computing
  
• MIT's Ross on how enterprise architecture and IT more than ever lead to business transformation
• Overlapping criminal and state threats pose growing cyber security threat to global Internet commerce, says Open Group speaker
• Enterprise architects play key role in transformation, data analytics value -- but they need to act fast, say Open Group speakers
  
• Exploring Business-IT Alignment: A 20-Year Struggle Culminating in the Role and Impact of Business Architecture